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City Lead/Head - Last Mile Operations (4-19 yrs)

4-19 years

City Lead/Head - Last Mile Operations (4-19 yrs)

Bask HR Consulting

posted 1mon ago

Job Role Insights

Fixed timing

Job Description

City Lead/Head - Last Mile Operations


Job description:

Responsibilities:

- Lead and optimize Hub Operations in line with logistics and supply chain standards.

- Ensure exceptional customer satisfaction and manage escalations effectively.

- Implement employee engagement initiatives to foster a productive team environment.

- Uphold Zero Tolerance Policy (ZTP), SOPs, and SLAs.

- Prepare business dashboards, manage budgeting, and oversee cash handling.

- Coordinate with departments for regulatory compliance and operational efficiency.

- Conduct team meetings, minimize attrition, and develop team leaders.

- Maintain safety standards, facility hygiene, and shipment accuracy.

- Address grievances through open house meetings and follow-up actions.

- Achieve KPIs related to capacity utilization and operational efficiency.

- Collaborate with local vendors, manage cash collection, and ensure financial reconciliation.

- Monitor Team Leaders' performance and identify talent for career progression.

Preferred Profile:

- Bachelors/Masters degree in Logistics, Supply Chain Management, or a related field.

- Proven experience in logistics operations management, preferably in a hub environment.

- Strong understanding of warehouse management systems and logistics software.

- Excellent leadership, communication, and problem-solving skills.


Functional Areas: Other

Read full job description

What people at Bask HR Consulting are saying

What Bask HR Consulting employees are saying about work life

based on 22 employees
93%
100%
91%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Bask HR Consulting Benefits

Soft Skill Training
Team Outings
Free Transport
Child care
Gymnasium
Cafeteria +6 more
View more benefits

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