Knowledge Engineer

About Us:

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

Request # FY24/17 Hiring Team DS - EET, FT

Dated 17-Sep-2024 Position approved by KMK/Roberto

Position Knowledge Engineer Approval Reference Internal/Verbal

Number of positions 01 professional Targeted hire date Dec 2024

Hiring Manager Christopher Xavier Budgetary cost INR 8-10 LPA

Job Description:

• Experienced Content Management Specialist with a minimum of 6-8 years of work experience in creating new content, familiar with knowledge management functions, handling various technical publication and documentation activities using publishing tools, MS Office, and Adobe products.
• Responsible for creating, reviewing, and maintaining comprehensive and well-structured documentation for Barry-Wehmiller machinery/products, services, and processes.
• Able to translate complete technical information into clear, concise, and user-friendly content, tailored to a wide range of audiences, including customers, internal team, and for training purposes.
• A certified technical writer with good exposure to the industrial machinery domain and the expertise to follow writing standards according to the divisions needs.
• Exposure to the Printing/Packaging industry and terminologies would be an added advantage.

Skills

• Ability to understand machine functions and technical content to comprehend engineering drawings, technical specifications, safety procedures, and preventive maintenance procedures.
• Familiarity with mechanical, electrical, or software systems relevant to the equipment, operator interface, and controls,
• Familiar with industry standards and guidelines for technical documentation. Example
• Proficiency in using documentation tools like Madcap Flare, RoboHelp, Adobe Frame Maker (including XML driven) Google Docs, Microsoft Office
• Working knowledge of graphic editing tools like Illustrator, CorelDRAW, Adobe After Effects, and Photoshop for incorporating diagrams/images.
• Experience with content management systems (CMS) for version control and collaboration.
• Knowledge of agile methodologies is desirable.
• Knowledge of creating Books/Manuals/Templates/Master is required.
• Knowledge of the best practices used in the publishing industry would be a plus.
• Familiarity with CAD tools is an advantage.

Key Responsibilities

• Develop and maintain Documentation - division/product line-wise.
• Should be able to collaborate with cross-functional teams.
• Ensure consistency and accuracy!
• Create Visual Aids to meet the expectations of multi-regional customers
• Ensure documentation meets regulatory, legal and industry compliance standards
• Ensure Review and content editing is at peak performance.
• Gather and incorporate feedback from users to continue improving the documentation process.
• Version control - use necessary content management tools/techniques.
• Interact frequently with SMEs for the latest product updates, industry trends, and best practices in technical writing
• Ability to handle multiple projects simultaneously and meet deadlines.

Soft Skills:

• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Detail-oriented with a focus on accuracy and consistency.
• Problem-solving skills
• Time Management
• Adaptability - To align with company standards and expectations
• Additional Knowledge - Optional but beneficial
  • Multimedia Integration - to incorporate videos/animations/interactive elements into digital manuals
  • Exposure to Localization and Translation management

Education and Experience:

• Bachelor s degree - 6 - 8 years experience in knowledge engineering, knowledge management functions, or related fields.
• Familiar, with working in the publishing industry, with a proven track of creating content for industrial machinery and illustration following standards, processes, and procedures.
• Experience with building content or managing AI-driven knowledge systems.

Travel:

• May be required to travel.

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Company:

BW Corporate EDS