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26 Baldwin Technology Jobs

Knowledge Engineer

6-8 years

Chennai

1 vacancy

Knowledge Engineer

Baldwin Technology

posted 1mon ago

Job Description

  • Experienced Content Management Specialist with a minimum of 6-8 years of work experience in creating new content, familiar with knowledge management functions, handling various technical publication and documentation activities using publishing tools, MS Office, and Adobe products.
  • Responsible for creating, reviewing, and maintaining comprehensive and well-structured documentation for Barry-Wehmiller machinery/products, services, and processes.
  • Able to translate complete technical information into clear, concise, and user-friendly content, tailored to a wide range of audiences, including customers, internal team, and for training purposes.
  • A certified technical writer with good exposure to the industrial machinery domain and the expertise to follow writing standards according to the divisions needs.
  • Exposure to the Printing/Packaging industry and terminologies would be an added advantage.
Skills
  • Ability to understand machine functions and technical content to comprehend engineering drawings, technical specifications, safety procedures, and preventive maintenance procedures.
  • Familiarity with mechanical, electrical, or software systems relevant to the equipment, operator interface, and controls,
  • Familiar with industry standards and guidelines for technical documentation. Example
  • Proficiency in using documentation tools like Madcap Flare, RoboHelp, Adobe Frame Maker (including XML driven) Google Docs, Microsoft Office
  • Working knowledge of graphic editing tools like Illustrator, CorelDRAW, Adobe After Effects, and Photoshop for incorporating diagrams/images.
  • Experience with content management systems (CMS) for version control and collaboration.
  • Knowledge of agile methodologies is desirable.
  • Knowledge of creating Books/Manuals/Templates/Master is required.
  • Knowledge of the best practices used in the publishing industry would be a plus.
  • Familiarity with CAD tools is an advantage.
Key Responsibilities
  • Develop and maintain Documentation - division/product line-wise.
  • Should be able to collaborate with cross-functional teams.
  • Ensure consistency and accuracy!
  • Create Visual Aids to meet the expectations of multi-regional customers
  • Ensure documentation meets regulatory, legal and industry compliance standards
  • Ensure Review and content editing is at peak performance.
  • Gather and incorporate feedback from users to continue improving the documentation process.
  • Version control - use necessary content management tools/techniques.
  • Interact frequently with SMEs for the latest product updates, industry trends, and best practices in technical writing
  • Ability to handle multiple projects simultaneously and meet deadlines.
Soft Skills:
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving abilities
  • Detail-oriented with a focus on accuracy and consistency.
  • Problem-solving skills
  • Time Management
  • Adaptability - To align with company standards and expectations

Additional Knowledge - Optional but beneficial

  • Multimedia Integration - to incorporate videos/animations/interactive elements into digital manuals
  • Exposure to Localization and Translation management
Education and Experience:
  • Bachelor s degree - 6 - 8 years experience in knowledge engineering, knowledge management functions, or related fields.
  • Familiar, with working in the publishing industry, with a proven track of creating content for industrial machinery and illustration following standards, processes, and procedures.
  • Experience with building content or managing AI-driven knowledge systems.
Travel:
  • May be required to travel

Employment Type: Full Time, Permanent

Read full job description

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