Senior Manager - Microfinance/Senior Manager

This position is open with Bajaj Finance Limited
Objective is to create a virtuous cycle of improvement in our product process to increase ease for our DMS Field team to run their daily activities.
Guide team to delivers Innovations. Builds on the ideas of others with track record of delivering breakthrough thinking.
Manages Complexity under payment domain for Microfinance team to help recovery officers in there day to day work.
Strips out unnecessary structure, processes, products. Keeps things simple. Explains complex ideas and concepts in simple terms.
Work with Microfinance business teams to understand the tech requirements.
Preparation of BRD, User Stories Test Cases, underlying business processes, and implementation plans with readiness of API specs for specific products/Process flow.
Co-ordinate development of solution in line with captured requirements. Necessary business approvals/underwriting approvals to be in sync with APIs and integration kit.
Manage the UAT efforts until released into production and provide post-production after-care.
Having comprehensive understanding of various phases like Requirement Gathering, Analysis, Design, Development and Testing.
Analyzing core system components and extracting business logic and rules for seamless integrations.
Work with key stakeholders to effectively orchestrate IT integration of Payment channel, B2B Platform, Campaign Management Dialer Integration.

Major Challenges :
To execute cross-functional digital projects as per agreed timeline and in-line with RBI, legal compliance guidelines.
To solve problems for issues that may emerge in the fulfillment space in course of a cross-functional digital project.
Identify high customer impact processes within fulfillment and transform them via digital.
To make sure real time product platform support to field team
To make sure resource attritions are within threshold limits
4. DECISIONS
(Key decisions taken by job holder at his/her end)
Team hiring onboarding
To execute cross-functional digital projects maintain and manage agreed timelines.
To track team KPI and performance of direct reportees
Allocation of project and task as per the defined skill set and individual bandwidth availability

5. INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work
This role demands strong interpersonal skill set to get the work done in timely manner.
Regular interaction with the internal stakeholders to discuss and finalize requirement. Regular interaction with IT team to make sure requirement details are properly explained before development are initiated.
To monitor if project management life cycle is being maintained.

External Clients
Roles you need to interact with outside the organization to enable success in your day to day work
Always have open mind set to evaluate new technology platform available in market which can be utilized to enhance the current system flow.
Accordingly,. Required Qualifications and Experience
6. SKILLS AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)

Educational Qualifications
a) Qualifications
Postgraduate with Project Management skill set or Engineering Graduates
b) Work Experience
More than 5-6 years of experience in financial industry
Experience in Project Management, Payment platform channels, semi technical understanding of APIs, Loan life cycle understanding. Mobile App designing development delivery will be an added advantage