Documenting and analyzing the required information and data to determine potential solutions from a technical and business perspective o Assist with triaging client reported issues when required o Collaborates with project sponsors to determine project scope and vision o Work with the QA department testing projects as required including documentation of Test Strategies, Test Cases and Test Results o Work with the various teams (Development, QA, Client Support and Client Services) to ensure delivery to the required specifications as it relates to a specific project o Provide support to the Development team when required to ensure project requirements are clear and development quality is increased o Manage the requirements walk-through with Development prior to commencement of coding o Manage the requirements walk-through with QA prior to commencement of testing o Participate in Business Requirements Document (BRD) document walkthroughs with clients o Respond to comments from clients, as well as, updating Business Requirement Documents (BRD) based on comments, where applicable o Creates process models, specifications, diagrams, charts, and Technical/Functional Specification Document (FSD) to provide direction to developers and/or the project team. o Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood o Understanding technical designs and business specifications Required Skills Set : o Strong English Communication both oral and writing Skills o 4 years relevant (i.e., industry/product) experience. o Excellent problem solving and analytical skills. o Experience in modeling solutions. o Experience in analyzing, conceptualizing, and specifying report/dashboard templates. o Experience in o Analyzing BRDs o Creating FSDs o Coordinating development teams o Helping testing team to develop test cases. o Anchoring and driving UATs. o Experience in Coordination, Planning, and executions. o Understanding of basics of efforts estimation and Project Management. o Knowledge on Distributor Management System (DMS) & Sales Force Automation (SFA). o Proven Excel knowledge- should be capable of complex data modeling in excel. o Direct customer facing experience.
o Database Concepts and working experience of MySQL, SQL. o Understanding of AWS or any other cloud platform and supporting cloud infrastructure and services. o Proven ability to thrive in fast paced day-to-day activity o Ability to multitask and prioritize responsibilities.