Assistant Manager - BFS Direct

This position is open with Bajaj Finance Limited
Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned


Daily cash collection / updating and deposition


Preparing daily cash collection report and sending the same to HO


Checking and updating agency collection


Attending walk in customers and solving their issue and maintaining 00 % Customer satisfaction level


Coordinating with HO/TCS to solve the customer query with in TAT
Reporting of location cash and customer service details on daily basis


Cross selling the insurance and other products to walk in customers


Collecting customer feedback about our service and products



Also in some location Credit person is handling the LC responsibility too


Branch admin related works to be done with the help of admin manager as per company policy and requirement

Required Qualifications and Experience
Capable of interacting with customer and collection agency


- MBA with 0 - years of relevant experience


- Has worked with reputed Bank/Financial Institution in Consumer Financing


- Positive attitude and team player