Senior Executive - Operations and Service

Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives
Training for subsequent new hires on Policies & Processes for Gold Loan.
Ensuring policy adherence and meeting the TAT at branches.
Ensuring adherence to Vaulting Process & Policies.
Auditing Gold as per laid down Policies & Process.
Valuation of Gold Ornaments

Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis.
Data Analysis & Sharing of best practices with other location teams
Required Qualifications and Experience
Graduate 1-4 years of relevant experience in Gold loan Industry.
Knowledge of Gold Appraisal process
Imparting Gold Appraisal / Evaluation Training.
Good interpersonal skills