Senior Executive - Operations and Service

Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives
Training for subsequent new hires on Policies & Processes for Gold Loan


Ensuring policy adherence and meeting the TAT at branches


Ensuring adherence to Vaulting Process & Policies


Auditing Gold as per laid down Policies & Process


Valuation of Gold Ornaments

Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis


Data Analysis & Sharing of best practices with other location teams Required Qualifications and Experience
Graduate 1-4 years of relevant experience in Gold loan Industry


Knowledge of Gold Appraisal process
Imparting Gold Appraisal / Evaluation Training


Good interpersonal skills