Cluster Manager - Debt Management Services

Deliver on collection analytics as a practice and capability - Work with large structured and transactional data to build a robust collection analytics framework across products and across collection life cycle from Current Bucket to write off stage
Develop Well-Defined Strategies for Collections of Delinquent Loans - Segmentation, prioritization and effective channel strategy, Forecasting, simulations, building strategies to improve business performance
Analyzing the historical data and provide suitable framework to guide the collection team.
Analyze data to identify emerging customer trends - Strengthen relationships with existing analytics partners to continue to leverage capabilities
Identifying areas of weaknesses, recommending solutions and supporting the collection team to achieve targets
Scan environment and be up to date on emerging trends globally on collection analytics and build use cases
Analyze current environment & collection trends and provide improvement solutions
Collaborate with collection team to understand requirement and come up with solutions to their requirements
Effective communication with stakeholders - teams, Business partners, IT partners and Senior Management
Formulate strategies and plan deliverables to deliver on the operational goals for the function and the team

Required Qualifications and Experience
Education qualification: MBA Finance/Stats graduates.
Min 4 years of experience in medium to large size Bank/NBFC s.
Analytics/ Statistics/ Model building experience
Relevant, sizeable experience in analytics (using tools like SAS, SQL, R).
Familiarity with small and large ticket business support will be a clear advantage.
Presentation skills.
Knowledge of High Ticket Finance operating environment will be an added advantage
Effective verbal and written communication skills
Ability to work independently and towards deadlines