Cluster Manager - Debt Management Services - Consumer

Deliver on collection analytics as a practice and capability - Work with large structured and transactional data to build a robust collection analytics framework across products and across collection life cycle from Current Bucket to write off stage
? Develop Well-Defined Strategies for Collections of Delinquent Loans - Segmentation, prioritization and effective channel strategy, Forecasting, simulations, building strategies to improve business performance
? Analyzing the historical data and provide suitable framework to guide the collection team.
? Analyze data to identify emerging customer trends - Strengthen relationships with existing analytics partners to continue to leverage capabilities
? Identifying areas of weaknesses, recommending solutions and supporting the collection team to achieve targets
? Scan environment and be up to date on emerging trends globally on collection analytics and build use cases
? Analyze current environment & collection trends and provide improvement solutions
? Collaborate with collection team to understand requirement and come up with solutions to their requirements
? Effective communication with stakeholders - teams, Business partners, IT partners and Senior Management
? Formulate strategies and plan deliverables to deliver on the operational goals for the function and the team

  Required Qualifications and Experience
Education qualification: MBA Finance/Stats graduates.
? Min 4 years of experience in medium to large size Bank/NBFC s.
? Analytics/ Statistics/ Model building experience
? Relevant, sizeable experience in analytics (using tools like SAS, SQL, R).
? Familiarity with small and large ticket business support will be a clear advantage.
? Presentation skills.
? Knowledge of High Ticket Finance operating environment will be an added advantage
? Effective verbal and written communication skills
? Ability to work independently and towards deadlines