Manager - ORM

ORM is a horizontal unit and caters to all Business/Function units within BFL. We act as second line of defense and verify the processes carried out by front line units. The member will be part of a team that performs proactive testing and validation on controls, processes, and procedures. The team partners with process owners, Risk, IT, BIU to ensure that current control procedure is operating the way they are designed in the form of Product program and Risk policies. Also develops and administers ongoing exception-based queries to test critical and sensitive transactions to ensure compliance with policies and procedures and identify emerging trends and issues. And to strengthen the internal control environment.
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
1. Ability to learn and understand business and compliance processes, regulations, and internal controls, and develop meaningful tests to determine whether controls are operating effectively and as designed.
2. Perform operational deep dives to understand and find gaps in process and compliance-related processes.
3. Develops and administers ongoing exception-based queries to test critical and sensitive transactions to ensure compliance with policies and procedures and identify emerging trends and issues.
4. Monitors and tests control and Risk exception reports.
5. Improve upon existing testing and monitoring capabilities.
6. Communicate testing plans, results, and next steps concisely and effectively across the organization, including ensuring stakeholder buy-in during all stages of the testing process.
7. Identify and assess inherent and residual risks related to control deficiencies.
8. Maintain testing/audit working papers that support testing conducted and results.
9. Summarize results of testing in formal reports to be presented to senior leaders.
10. Manage several projects simultaneously with precision and accuracy.
11. Verifies accuracy and ensures compliance with plans, policies and procedures prescribed by management.
12. Delivers review findings to process owners for correction and assists process owners with the development of action plans to address significant process or control gaps.
13. Conducts proactive reviews to target specific and high-risk processes or functions, reviews procedures and controls testing.
14. Identify and escalate any potential testing issues / exceptions to appropriate teams and the stream leads.
15. Maintain high quality testing documentation, trackers and issue logs, ensuring these are kept up-to-date and accurate.

4. MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)
1. Co-ordination with Risk team to understand product program, existing controls and exceptions reports
2. Co-ordination with BIU/IT team to understand the workings of current exception reports.
3. Coordination with other teams for development and implementation of action plans and target dates stemming from control testing.
4. Co-ordination with other Business / function teams to understand their KPI s/Control chart and align the data source and field names.

5. DECISIONS
(Key decisions taken by job holder at his/her end)
Responsible in understanding of requirement from Risk Users/other business function users and provide conduct testing of control charts/exception reports to generate meaningful reports.

6. INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)
Required Qualifications and Experience
SKILLS AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)

Educational Qualifications
a) Qualifications
Graduation degree required

b) Work Experience
3-5 year s experience in controls, Underwriting , Risk, Compliance, Audit or testing, Operations, Credit Risk
Strong communication skills
Exceptional collaboration skills
Excellent written and verbal communication skills
Be able to effectively multitask
Highly organized and keen time management skills
Project management, Audit and negotiation skills beneficial
Proficiency in MS Word, Excel, PowerPoint required
Work effectively in a team environment as well as on your own