Orm Executive (Walk in Drive)

Role & responsibilities

1.Monitor and respond to customer inquiries, comments, and reviews across various social media platforms.
2.Implement strategies to maintain and enhance our brand's online reputation.
3.Collaborate with the marketing and internal teams to address customer concerns effectively.
4.Track and analyze social media metrics to measure the impact of ORM efforts.
5.Stay updated on industry trends and best practices in online reputation management.

6.Proficiency in social media monitoring and analytics tools.

7. Previous experience in Insurance industry

8. Proficient in Written & spoken in English Communication