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4.0

based on 4.9k Reviews

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72 Bajaj Allianz Life Insurance Jobs

Customer Support Representative

Bajaj Allianz Life

 · 

4.0

 based on 4.9k Reviews

2-5 years

Kolkata

3 vacancies

Customer Support Representative

Bajaj Allianz Life Insurance

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Customer Handling Customer Management Communication Skills Customer Relationship

Job Description

Roles and Responsibilities

  • Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
  • Provide accurate information about products/services to customers through effective communication skills.
  • Identify opportunities for cross-selling/upselling relevant products/services based on customer needs.
  • Escalate complex issues to senior team members when necessary.
  • Maintain accurate records of all interactions with customers using CRM software.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Representative roles with real interview advice

Top Bajaj Allianz Life Insurance Customer Support Representative Interview Questions

Q1. 3. What is IRDAI.....
asked in Retail Partner interview
View answers (19)
Q2. Difference between Participating product &non participating product?
asked in Senior Relationship Manager interview
View answers (3)
Q3. 4. What is GST .......
asked in Retail Partner interview
View answers (16)
View all 125 questions

What people at Bajaj Allianz Life Insurance are saying

4.1
 Rating based on 10 Customer Support Representative reviews

Likes

i have liked work in finance team

Dislikes

salary increment

  • Salary - Poor
    • +6 more
Read 10 Customer Support Representative reviews

Customer Support Representative salary at Bajaj Allianz Life Insurance

reported by 6 employees with 1-4 years exp.
₹1.1 L/yr - ₹1.8 L/yr
59% less than the average Customer Support Representative Salary in India
View more details

What Bajaj Allianz Life Insurance employees are saying about work life

based on 4.9k employees
56%
47%
55%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Bajaj Allianz Life Insurance Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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