Manager - PMO Business

1. Business Analysis and Project Management:

• Allocate projects from various departments to the team members, by assessing the work load and level of priority
• Ensure apt Business Requirement Document preparation for each project.
• Audit BRDs written on a regular basis to guide team on corrections as and when required.
• Monitor and guide team for 100% adherence to document and timely submission to IT, without any gaps.
• Ensure the projects are tracked and project reports are published on a timely manner, ensuring business stakeholders are informed on constant basis.
• Reconcile and prioritize IT Calls on a monthly basis, as per business priorities and changing scenarios, and re-align team to the same.
• Front end and support IT platform transition for all business units from Operations perspective.
• Understand the long-range business imperatives for Retail Sales and work with the team to identify ways to add value while delivering to the business objectives
• Ensure UAT team s adherence to defined timelines and delivery

1. Stakeholder management:

• Liaison with business stakeholders on a regular basis to understand the business requirements.
• Ideate the system blueprint, work on design & functionality along with the team
• Improvise the project design as per business suggestions and take final sign off from business heads before proceeding with the system development.

1. Audit and Compliance: support with the data for all audit requirements

• Ensure all open points of prior audit findings are closed
• Ensure all audit requirements are fulfilled in a timely manner by the team

1. Vendor Management

• Conduct primary and secondary research on vendors providing the viable technological solutions as per business requirements
• Conduct an initial hygiene check for shortlisted vendors and suggest the tie ups to Head Central Functions Operations for evaluation, commercials and empanelment
• Align team to technology vendors to explain the project requirements and ensure delivery

1. Team Management and Development

• Provide recommendations to team members wrt complex situations and guide them as and when required.
• Establish individual performance expectations and regularly review individual performance of the team

Engage with the team in a timely manner to understand bottlenecks, process issues etc. and provide guidance as and when required.