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15 AXIS MY INDIA Jobs

Field Operations Manager

2-6 years

Mumbai

1 vacancy

Field Operations Manager

AXIS MY INDIA

posted 3mon ago

Job Description

[{"Posting_Title":"Field Operations Manager" , "Is_Locked":false , "City":"Mumbai" , "Experience_Required":null , "Industry":"Operations" , "Job_Description":"
    Key Responsibilities

    On ground travel for minimum 15 to 20 days (intercity and interstate)
    Operation based role which entails 70% Operational & 30% other duties to be performed on regular basis.
    Managing business operations for the state, including monitoring daily activities of the team
    Role demands strong project management and coordination.
    Responsible for adherence to budget/cost control, company assets, team productivity and taking necessary action for achieving desired results.
    Preparing and executing detailed project plan in consultation with HO for smooth and timely execution
    Defining performance metrics for team, setting SLA, KPI, Quality agents and achieving the same
    Ensuring SOP adherence during fieldwork & escalating deviations observed if any.
    Providing regular feedback to HO on all aspects, including non-quantitative areas of fieldwork, suggesting necessary changes, and taking corrective actions based on the ground situations.
    Monitoring daily team performance, sharing HO feedback with the team working on ground, & implementing necessary changes
    Accompanying teams while on survey and working along with them as a field observer and auditor
    Coordinating with internal as well as external customers, clients, vendors, etc. within the state
    Identifying training needs of the team and coordinating with HO and regional trainer for conducting training sessions.
    Driving a culture of performance, quality, and continuous improvement amongst the team
    Recruitment of Regional Coordinators, Field Research (team leaders) and Surveyors in line with business requirements


    Requirements
    Minimum 5 years of experience handling large field/ground force operations activities.
    Experience in the BFSI segment / Insurance, Logistics, telecom, Hospitality, FMCG / FMCD, Courier Company, leaning Institute undertaking government projects, NGO supporting programs of poor population, Skill Development Projects, Retail store set up across multiple locations sectors will be an added advantage.
    Profile requires minimum 70% of traveling across states.
    Should be fluent in the local language along with Hindi/English.
    Minimum Graduate


    ","Job_Type":"Full time","Job_Opening_Name":"Field Operations Manager" , "State":"Maharashtra" , "Country":"India" , "Zip_Code":"400053" , "id":"92556000000325023" , "Publish":true , "Date_Opened":"2024-03-05" , "Keep_on_Career_Site":false}]

Employment Type: Full Time, Permanent

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What people at AXIS MY INDIA are saying

5.0
 Rating based on 1 Field Operations Manager review

Likes

Support and backing of the management keeps me confident and allows me to take critical decision without any hesitation. It would not have been possible without them. Even in this position, the process of learning is on. I try to learn from the seniors leadership as well as from my team. I feel learning is a never ending process..

  • Salary - Excellent
  • +6 more
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Field Operations Manager salary at AXIS MY INDIA

reported by 1 employee with 16 years exp.
₹6.7 L/yr - ₹8.5 L/yr
41% more than the average Field Operations Manager Salary in India
View more details

What AXIS MY INDIA employees are saying about work life

based on 246 employees
53%
42%
37%
98%
Strict timing
Monday to Saturday
Within country
Day Shift
View more insights

AXIS MY INDIA Benefits

Free Transport
Team Outings
Work From Home
Free Food
Soft Skill Training
Job Training +6 more
View more benefits

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