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Engaged Employer

AXIS MY INDIA

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3.5

based on 246 Reviews

Video summary

15 AXIS MY INDIA Jobs

Field Operations Manager

AXIS AD-PRINT MEDIA (I) LTD.

3.5

based on 246 Reviews

2-6 years

Mumbai

1 vacancy

Field Operations Manager

AXIS MY INDIA

posted 3mon ago

Job Role Insights

Fixed timing

Key skills for the job

Logistics Telecom Project Management Recruitment Hospitality Business Management

+ 4 more

Job Description

[{"Posting_Title":"Field Operations Manager" , "Is_Locked":false , "City":"Mumbai" , "Experience_Required":null , "Industry":"Operations" , "Job_Description":"

Key Responsibilities

On ground travel for minimum 15 to 20 days (intercity and interstate)

Operation based role which entails 70% Operational & 30% other duties to be performed on regular basis.

Managing business operations for the state, including monitoring daily activities of the team

Role demands strong project management and coordination.

Responsible for adherence to budget/cost control, company assets, team productivity and taking necessary action for achieving desired results.

Preparing and executing detailed project plan in consultation with HO for smooth and timely execution

Defining performance metrics for team, setting SLA, KPI, Quality agents and achieving the same

Ensuring SOP adherence during fieldwork & escalating deviations observed if any.

Providing regular feedback to HO on all aspects, including non-quantitative areas of fieldwork, suggesting necessary changes, and taking corrective actions based on the ground situations.

Monitoring daily team performance, sharing HO feedback with the team working on ground, & implementing necessary changes

Accompanying teams while on survey and working along with them as a field observer and auditor

Coordinating with internal as well as external customers, clients, vendors, etc. within the state

Identifying training needs of the team and coordinating with HO and regional trainer for conducting training sessions.

Driving a culture of performance, quality, and continuous improvement amongst the team

Recruitment of Regional Coordinators, Field Research (team leaders) and Surveyors in line with business requirements

Requirements
Minimum 5 years of experience handling large field/ground force operations activities.

Experience in the BFSI segment / Insurance, Logistics, telecom, Hospitality, FMCG / FMCD, Courier Company, leaning Institute undertaking government projects, NGO supporting programs of poor population, Skill Development Projects, Retail store set up across multiple locations sectors will be an added advantage.

Profile requires minimum 70% of traveling across states.

Should be fluent in the local language along with Hindi/English.

Minimum Graduate

","Job_Type":"Full time","Job_Opening_Name":"Field Operations Manager" , "State":"Maharashtra" , "Country":"India" , "Zip_Code":"400053" , "id":"92556000000325023" , "Publish":true , "Date_Opened":"2024-03-05" , "Keep_on_Career_Site":false}]

Employment Type: Full Time, Permanent

Read full job description

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What people at AXIS MY INDIA are saying

5.0

Rating based on 1 Field Operations Manager review

Anonymous · Other in Mumbai

Likes

Support and backing of the management keeps me confident and allows me to take critical decision without any hesitation. It would not have been possible without them. Even in this position, the process of learning is on. I try to learn from the seniors leadership as well as from my team. I feel learning is a never ending process..