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Engaged Employer

AXIS MY INDIA

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3.4

based on 247 Reviews

Video summary

16 AXIS MY INDIA Jobs

Operations Manager - HO

AXIS AD-PRINT MEDIA (I) LTD.

3.4

based on 247 Reviews

5-9 years

Mumbai

1 vacancy

Operations Manager - HO

AXIS MY INDIA

posted 22d ago

Job Role Insights

Fixed timing

Key skills for the job

Analytical Chemistry ERP Systems Risk Management CRM PMP Business Operations

+ 4 more

Job Description

The Business Operations Manager is responsible foroverseeing and optimizing the companys operational processes. This roleinvolves managing resources, developing strategies to improve efficiency, andensuring that all departments work cohesively towards the organizations goals.The Business Operations Manager will collaborate with various teams toimplement best practices, resolve operational issues, and drive continuousimprovement.

Key Responsibilities:

1. OperationalStrategy:

Develop and implement operational strategies thatalign with the companys goals.

Identify opportunities for process improvements andcost savings.

2. ProcessManagement:

o Oversee day-to-day operations to ensure thatbusiness functions are efficient and effective.

o Streamline workflows to improve productivity andreduce operational costs.

o Monitor and analyze operational metrics to ensuretargets are met.

3. ResourceAllocation:

o Manage resources, including personnel, equipment,and budgets, to maximize operational efficiency.

o Coordinate with department heads to ensure optimalallocation of resources.

4. TeamLeadership:

o Lead and mentor operations teams, providingguidance and support to achieve department goals.

o Foster a culture of continuous improvement andaccountability.

5. ProjectManagement:

o Plan, execute, and oversee projects aimed atimproving business operations.

o Ensure projects are completed on time, withinbudget, and meet quality standards.

6. Cross-FunctionalCollaboration:

o Work closely with other departments such asFinance, HR, Sales, and IT to ensure seamless operations.

o Act as a liaison between operations and otherdepartments to resolve issues and improve communication.

7. Complianceand Risk Management:

o Ensure that all operations comply with companypolicies, industry regulations, and legal requirements.

o Identify and mitigate operational risks.

8. Reportingand Analysis:

o Prepare and present regular reports on operationalperformance to senior management.

o Use data-driven insights to recommend and implementimprovements.

9. Vendorand Supplier Management:

Manage relationships with vendors and suppliers toensure quality and cost-effectiveness.

Negotiate contracts and agreements to benefit thecompany.

Benefits
Oversee customer service operations to ensure a high level of customersatisfaction.

Implement systems to handle customer feedback and improve servicedelivery.

Qualifications:

Education: Bachelor\u2019s degree in business administration, OperationsManagement, or a related field. A master\u2019s degree or MBA is often preferred.

Experience: 5 to 9 years of experience in operations management, with atleast 3 years in a leadership role.

Skills:

Strong analytical and problem-solving abilities.

Customer Service and Satisfaction:

Excellent leadership and team management skills.

Proficient in project management methodologies.

Ability to work under pressure and manage multiple tasks simultaneously.

Knowledge of business software and tools (e.g., ERP, CRM).

Strong communication and interpersonal skills.

Certifications: Relevant certifications such as PMP (Project ManagementProfessional), Six Sigma, or Lean Management are advantageous.