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Axis Max Life Insurance
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Branch Relationship Manager
Axis Max Life Insurance
posted 14hr ago
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Flexible timing
Key skills for the job
Job Description
- Customer Relationship ManagementBuild and maintain strong relationships with customers, providing personalized service and addressing their financial needs
- Conduct regular meetings and reviews with customers to understand their goals, financial situations, and requirements
- Recommend and offer appropriate banking products and services, such as loans, deposits, investment options, and insurance
- Handle customer inquiries, complaints, and requests, ensuring prompt and satisfactory resolution
- Sales and Business DevelopmentDevelop and implement strategies to achieve branch sales targets and revenue goals
- Identify cross-selling and upselling opportunities to promote additional banking products and services
- Actively prospect for new customers through networking, referrals, and community involvement
- Conduct sales presentations, product demonstrations, and financial education sessions for customers
- Team Leadership and CollaborationLead and manage a team of customer service representatives, providing guidance, training, and performance evaluations
- Foster a positive and motivating work environment, encouraging teamwork, collaboration, and professional growth
- Collaborate with other departments, such as lending, operations, and marketing, to ensure seamless customer experiences and efficient branch operations
- Coordinate with internal stakeholders to address customer issues, escalate complex problems, and streamline processes
- Compliance and Risk ManagementEnsure compliance with regulatory requirements, internal policies, and procedures
- Stay updated with industry regulations and changes, implementing necessary measures to mitigate risks and maintain a compliant branch
- Conduct regular audits and reviews to identify and resolve any compliance or risk-related issues
- Educate branch staff on compliance guidelines and best practices
- Branch Performance and Operational ExcellenceMonitor and analyze branch performance metrics, such as sales targets, customer satisfaction, and operational efficiency
- Develop action plans to address performance gaps and improve overall branch performance
- Implement operational processes and controls to ensure smooth branch operations, cash management, and security measures
- Collaborate with the regional or area manager to align branch goals with organizational strategies
Employment Type: Full Time, Permanent
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What people at Axis Max Life Insurance are saying
Rating based on 12 Branch Relationship Manager
reviews
Anonymous · BFSI, Investments & Trading
in Indore
It's good in culture
- Salary - Excellent
Not proper maintenance
Branch Relationship Manager salary at Axis Max Life Insurance
What Axis Max Life Insurance employees are saying about work life
Axis Max Life Insurance Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Work From Home 
Team Outings 
Compare Axis Max Life Insurance with
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ICICI Lombard General Insurance Company
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