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Axis Max Life Insurance
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228 Axis Max Life Insurance Jobs
Executive - Claims
4-6 years
₹ 1.6 - 5.46L/yr (AmbitionBox estimate)
Gurgaon / Gurugram
1 vacancy
Executive - Claims
Axis Max Life Insurance
posted 18hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Adjudication of Life, Group Health claims related grievance and litigations.
- Handling and ensuring compliant Post death benefit process
- Develop efficient and sustainable operations support processes for Max Life claims.
- Identifying customer preferences and working towards meeting/ exceeding customer satisfaction.
- Assessment of life, group health claims related grievance and litigations
- Understanding the regulatory requirements regarding claims.
- Checking documentation of claims cases and preparing claims case summaries.
- Liaise with Legal, CMO, vendors, Doctors, hospitals, police authorities, GO, field operations, agents, other departments for claim re-adjudication
- Working on claims management system (Uchit) and other applications of Max Life.
- Post Death Benefit claims
- Assess Post Death Benefit claims
- Ensure timely settlement of all post death benefit claims
- Ensure that all litigations are settled within specified regulatory guidelines and Max Life claims guarantee timelines with acceptable levels of accuracy.
- Ensure that customer satisfaction scores for claims are within acceptable range.
- Reporting of regulatory submissions related to the patch.
- Review and approve payments and repudiations of claims within his/her specified authority limit.
- Partake in claims production and support related activities
- Accuracy, Quality, Productivity and Timeliness of processing and Approvals
- Claims Audit Ratings , compliance benchmarks and adherence to process.
- Customer Transaction assessment scores
- Graduate/Post Graduate with 4 to 6 years of experience in Insurance / Risk / Operations preferably in Claims management and processing
- Should be well versed with MS office.
- Added qualifications from Insurance Institute of India, LOMA, ICA etc will be preferred.
- Creativity Ability to come up with imaginative and innovative solutions to business needs.
- Strong communication skills Ability to express ideas clearly and persuasively.
- Planning and Organization Effectiveness in planning and organizing activities of himself and team members.
- Energy Ability to maintain a high activity level.
- Inter organization skills Ability to work together with all stakeholders involved; flexibility in taking feedback and modifying approach.
Employment Type: Full Time, Permanent
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What people at Axis Max Life Insurance are saying
Rating based on 40 Executive
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
Everything is good in max life
- Salary - Good
Nothing Max is a very good organisation for employees
Executive salary at Axis Max Life Insurance
What Axis Max Life Insurance employees are saying about work life
Axis Max Life Insurance Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Work From Home 
Team Outings 
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