Axiom Technologies is a global IT services partner that supports medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.
Roles and Responsibilities:
Gather, analyze, and document business requirements from stakeholders
Identify business problems and opportunities for process improvement
Develop detailed business cases and use cases to support decision-making
Collaborate with IT teams to ensure technology solutions align with business needs
Translate business requirements into technical specifications for developers and designers
Conduct data analysis to provide insights that support business strategies
Develop reports, dashboards, and visualizations to communicate findings to stakeholders
Perform gap analysis to identify discrepancies between current and desired business states
Facilitate meetings and workshops to understand business needs and foster collaboration
Create workflow diagrams, process models, and functional specifications
Support project management by tracking project progress, timelines, and deliverables
Assist in user acceptance testing (UAT) and ensure solutions meet business objectives
Provide training and support to end-users on new processes or systems
IT Skills and Experience
Windows 7 & 10, MS Office 2010/2013/2016/365
Ability to communicate regarding technical issues with clients
Must be able to pass annual criminal and motor vehicle background
SKILLS :
Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
EUC Support
Security
IT Qualifications
At least two of the following:
Bachelor of Engineering Computer Science, Bachelor of Technology Computer Science, Master of Computer Applications
ITIL qualification
MCP certification
Experience in a similar role
5+years of relevant experience
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.in@axiomtechnologie.com