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AXA Business Services

Compare

3.9

based on 1.4k Reviews

65 AXA Business Services Jobs

Digital Factory Delivery Lead

AXA Business Services Pvt Ltd

3.9

based on 1.4k Reviews

4-9 years

Bangalore / Bengaluru

1 vacancy

Digital Factory Delivery Lead

AXA Business Services

posted 8d ago

Job Role Insights

Flexible timing

Key skills for the job

Medical Coding Operations Procurement Analytical Chemistry Information Security Claims Adjudication

+ 4 more

Job Description

Digital Factory Delivery Lead
Bangalore, Karnataka,India

AXA XL are has created a new delivery model based on agile to enable more efficient delivery of technology with the business fully embedded in what we deliver. This Digital Factory team will first deliver capabilities for E2E Transformation and Claims. Owns end-to-end delivery of business solutions for the entire Squads and Platforms related to Claims Americas Application and E2E program for Global Technology; Understands the strategy, needs and challenges of the customer journey owner s/he supports as well as technology platforms that support those journeys. Creates and maintains relationships with stakeholders in the business and TCD / GT / DIA. Oversees IT delivery for projects, production support and maintenance activities across all platforms.

DISCOVER your opportunity

What will your essential responsibilities include

Driving the delivery of AXA XL Digital Factory application with appropriate stakeholders. Working with the all stakeholders and strategic vendor to drive the optimal and scalable delivery digital factory model.

Provide management oversight, strategy and direction to digital delivery squads within the customer journey.

Provide high-level organization goals and objectives.

Collaborates with business stakeholders on opportunity identification issue resolution and governance.

Control and manage budget for the GT spend within your span of control.

Ensure the scope of services, organization model, and key processes required to deliver services are properly executed in line with the overall Factory Model.

Manage relationships from Procurement - Portfolio Managers to suppliers within the Factory model.

Supports delivery through escalation of risks and issues that cannot be resolved by Digital Delivery squads.

Own end to end product/application delivery, support and maintenance.

Define and execute actions plan for concerns raised as a result of audits.

Close working relationship with Chapters to ensure the performance of the resources.

In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms. Also manages clean termSolution Delivery Center of contracts with vendors who consistently underperform.

Ensure that business cases for application investments, such as technology upgrades, productivity tools, and continuous service improvement initiatives are developed.

Review and approve contracts for a predetermined level of authority.

Supports delivery through escalation of risks and issues.

Provides audit support for both internal and external assessments.

Articulates policies and standards as appropriate and provides all required evidence on a timely basis. Owns the completion of any action plans.

Ensures the Solution Delivery Center adheres to Information Security policies and standards for secure coding and manages risk acceptances.

You will report to the Head of Digital Factory.

SHARE your talent

We re looking for someone who has these abilities and skills:

Required Skills and Abilities:

Significant IT and business/industry work experience in a Digital Factory Model, including experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders.

Experience in Claims PC would be preferred.

Demonstrable ability to solve complex problems/issues.

Excellent communications skills which are adapted to different audiences and can effectively drive consensus within the Digital Factory including the Journey Owners, Product Owners and delivery team(s).

Adept at vendor management, both commercially and interpersonally, with a clear understanding of Digital Factory model.

Ability to articulate problems, create solutions, and present analysis with proper detail and rigor for the target audience.

Thought leader in implementing agile practices with experience leading teams through change.

Expert knowledge of modern application development (specifically utilizing Cloud and microservices architecture) and using agile delivery methods with a significant background in application development.

Ability to design product strategy and roadmap and work within a Digital Factory.

Experience with User story development, personas definition, backlog prioritization.

Ability to measure the success of the product - KPIs identification and tracking.

Advanced experience / capability in Financial forecasting and business case justification.

Must have good understanding of Agile methodology and be familiar with multiple SDLC.

Previous experience leading development and delivery teams in delivering high quality, low defect solutions.

Track record for metrics-driven results is a plus.

Experience in planning and executing multiple complex, large scale initiatives or operational areas.

Desired Skills and Abilities:

Highly advanced analytical abilities with operational vision.

Stakeholder management.

Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales.

Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.

FIND your future

AXA XL, the PC and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it.

HowBy combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

Learn more at axaxl.com

Inclusion Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It s about helping one another and our business to move forward and succeed.

Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
Robust support for Flexible Working Arrangements
Enhanced family friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter

Learn more at axaxl.com / about-us / inclusion-and-diversity . AXA XL is an Equal Opportunity Employer.

Our Pillars:

Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.