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AXA Business Services

Compare

3.9

based on 1.4k Reviews

64 AXA Business Services Jobs

Delivery Lead / Senior Delivery Lead, Transformation and Change

AXA Business Services Pvt Ltd

3.9

based on 1.4k Reviews

7-11 years

Gurgaon / Gurugram

1 vacancy

Delivery Lead / Senior Delivery Lead, Transformation and Change

AXA Business Services

posted 12hr ago

Job Role Insights

Flexible timing

Key skills for the job

Project Management Operations PMP Change Management Agile Coaching Business Strategy

+ 4 more

Job Description

Lead the development and implementation of transformation and change initiatives, ensuring alignment with the overall managed services strategy.

Develop and deliver on change management plan, including stakeholder management, communication, training, and resistance management strategies.

Collaborate with cross-functional teams to identify opportunities for process improvement and operational efficiency.

Provide leadership and guidance to internal project teams, ensuring that changes are implemented on time.

Monitor and report on the progress of change initiatives, using appropriate metrics to measure success and identify areas for improvement.

Build and maintain effective relationships with key stakeholders, including senior leaders, employees, and external partners.

You will report to Head of Managed Services.

Required Skills and Abilities:

Bachelors degree in business administration, project management, or a related field. PMP certification is a plus.

Proven experience in a similar role, with a track record of successfully delivering complex change initiatives.

Excellent project management skills, with experience in using change management methodologies.

Excellent communication and interpersonal skills.

Ability to manage multiple priorities and work in a fast-paced environment.

Proven experience as a Change Manager or similar role, with a track record of driving projects to completion within a shared services or global environment.

Understanding of insurance operations processes and the ability to navigate cultural and regional differences.

Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

Proficiency in project management tools and methodologies, such as Agile or Lean Six Sigma.

Desired Skills and Abilities:

Effective focus on collaboration, team building and stakeholder management.

Ability to work self-directedly, use influencing skills to drive desired outcomes within the defined timelines.

Employment Type: Full Time, Permanent

Read full job description

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What people at AXA Business Services are saying

What AXA Business Services employees are saying about work life

based on 1.4k employees

52%

88%

70%

87%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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