Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by TimesPro Team. If you also belong to the team, you can get access from here

TimesPro Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

55 TimesPro Jobs

Service Delivery Lead

10-20 years

Mumbai

1 vacancy

Service Delivery Lead

TimesPro

posted 3mon ago

Job Description

The incumbent will be responsible for managing the entire Operations for the enterprise vertical.
Roles and Responsibilities:
  1. Complete ownership of Enterprise training operations for all verticals
  2. Responsible for end-to-end project operations - project management, team management, budget and timelines
  3. Build new hunting & farming opportunities from various corporates.
  4. Establish strong contact with key stakeholders for mapping training opportunities, budget and timelines
  5. Maintain and submit training reports and documents
  6. Keep control of your calendar in a proactive way, Create Pre-Journey plan (PJP) in consent with the Stake holders
  7. Sharing daily/weekly progress report of project deliverables & timelines.
  8. Deliver outstanding service for all the Enterprise business.
Job Requirement
1. 10-15 years of which should have at least 8-10 years in hard core training handling multiple projects, multiple clients and training programs with exposure primarily in the B2B space.
2. 10 Years plus in Team management role managing multiple projects.
3.Must have led a large team in excess of 50+ On roll + consultants.
4.Excellent Stakeholder management with having worked in direct circle of CXOs and relevant leadership role.
5.Excellent Project Management skills through meticulous planning & execution.
6.Strong credential of developing and maintaining relationships with Possess the ability of assessing market needs; gathering and synthesizing requirements from customers; understanding the competitive environment. Communicating the customer value proposition and build business case to optimize revenue.

Knowledge
Knowledge & understanding of enterprise L&D ecosystem.

Attributes

  1. Drive for result - Self-starter, self-driver, confident and initiative taker
  2. Customer Focus - Provides courteous, timely, and helpful service to encourage client loyalty.
  3. Quality Focus - Strives to meet quality standards and produce quality work products.
  4. Developing People - Support Coaching, training & guiding people.
  5. Collaborative working with cross functional team
  6. Comfortable selling to mid and upper level executives
  7. Exceptional interpersonal and communication skills.
Graduate preferably Post Graduate - Any discipline, with relevant training, large & multiple project management, stakeholder experience with the ability to manage end to end operations

Employment Type: Full Time, Permanent

Read full job description

Prepare for Service Delivery Leader roles with real interview advice

What people at TimesPro are saying

What TimesPro employees are saying about work life

based on 221 employees
54%
58%
72%
98%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

TimesPro Benefits

Team Outings
Job Training
Work From Home
Education Assistance
Health Insurance
Cafeteria +6 more
View more benefits

Compare TimesPro with

Genpact

3.8
Compare

Taurus BPO Services

4.5
Compare

Brane Enterprises

2.0
Compare

QX Global Group

3.3
Compare

Luxoft

3.7
Compare

Thryve Digital

3.8
Compare

BDO India LLP

3.4
Compare

CSM Technologies

4.3
Compare

Magic Edtech

3.1
Compare

Bada Business

3.5
Compare

GUS Education India

3.2
Compare

Grant Thornton Bharat

3.7
Compare

Hitech Digital Solutions

3.8
Compare

Suresh Surana & Associates

3.4
Compare

Dyninno India

3.9
Compare

Mazars

3.1
Compare

Luthra Group Company

3.9
Compare

Nangia & Co. LLP

3.7
Compare

Grab Greco

3.9
Compare

Turner & Townsend

4.0
Compare

Similar Jobs for you

Service Delivery Leader at Aithent

Gurgaon / Gurugram

15-20 Yrs

₹ 20-22.5 LPA

Service Delivery Manager at Microland Limited

Bangalore / Bengaluru

10-15 Yrs

₹ 18-20 LPA

Lead Operator at Accenture Solutions Pvt Ltd

Mumbai

16-25 Yrs

₹ 18-27.5 LPA

Lead Operator at Accenture Solutions Pvt Ltd

Mumbai

13-18 Yrs

₹ 15-20 LPA

Delivery Lead at Accenture Solutions Pvt Ltd

Navi Mumbai

13-18 Yrs

₹ 15-20 LPA

Delivery Manager at Advantmed

Ahmedabad

15-21 Yrs

₹ 35-50 LPA

Service Delivery Manager at UST

Mumbai

8-13 Yrs

₹ 25-30 LPA

Lead Operator at Accenture Solutions Pvt Ltd

Gurgaon / Gurugram

16-25 Yrs

₹ 18-27.5 LPA

Technology Delivery Lead at Accenture Solutions Pvt Ltd

Chennai

15-25 Yrs

₹ 17-27.5 LPA

Service Delivery Manager at Merck Ltd

Bangalore / Bengaluru

7-12 Yrs

₹ 20-24 LPA

TimesPro Mumbai Office Location

View all
Mumbai Office
Headquarter
G 02 1802, Lotus corporate park, Off, Western Express Hwy, Geetanjali Railway Colony, Laxmi Nagar, Jogeshwari Mumbai, Maharashtra 400063 Mumbai
400063

Service Delivery Lead

10-20 Yrs

Mumbai

3mon ago·via naukri.com

Program Advisor

4-10 Yrs

Mumbai

6d ago·via naukri.com

Senior Data Analyst

5-8 Yrs

Bangalore / Bengaluru

10d ago·via naukri.com

Regional Manager

5-8 Yrs

Pune

10d ago·via naukri.com

Delivery Coordinator

2-5 Yrs

Bangalore / Bengaluru

10d ago·via naukri.com

Deputy Manager - Social Media

4-8 Yrs

Mumbai

11d ago·via naukri.com

Program Advisor

0-2 Yrs

New Delhi, Gurgaon / Gurugram

13d ago·via naukri.com

Senior Executive - Talent Acquisition

4-7 Yrs

Mumbai

20d ago·via naukri.com

Manager - Institute Relations

3-7 Yrs

Mumbai

20d ago·via naukri.com
write
Share an Interview