Service Delivery Lead

The incumbent will be responsible for managing the entire Operations for the enterprise vertical.

Roles and Responsibilities:

1. 10-15 years of which should have at least 8-10 years in hard core training handling multiple projects, multiple clients and training programs with exposure primarily in the B2B space.

2. 10 Years plus in Team management role managing multiple projects.

3.Must have led a large team in excess of 50+ On roll + consultants.

4.Excellent Stakeholder management with having worked in direct circle of CXOs and relevant leadership role.

5.Excellent Project Management skills through meticulous planning & execution.

6.Strong credential of developing and maintaining relationships with Possess the ability of assessing market needs; gathering and synthesizing requirements from customers; understanding the competitive environment. Communicating the customer value proposition and build business case to optimize revenue.

Knowledge

Knowledge & understanding of enterprise L&D ecosystem.

Attributes

Graduate preferably Post Graduate - Any discipline, with relevant training, large & multiple project management, stakeholder experience with the ability to manage end to end operations