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HR Shared Services - Benefits and Leaves Analyst

3-6 years

Coimbatore

4 vacancies

HR Shared Services - Benefits and Leaves Analyst

Avantor

posted 3d ago

Job Description

Avantor is looking for a Benefits and Leaves Analyst for the HR Shared Services Team. He/She will be responsible for administering employee benefits and leave of absence programs within the HR Shared Services Center (SSC). This role ensures compliance with company policies and regulatory requirements while providing a high level of service to employees. The analyst will leverage ServiceNow for case management and Workday for benefits and leave administration, ensuring efficient processing and data accuracy. Additionally, coordinate directly with local vendors in the regions that utilize local systems. Act as a Tier 2 response directly interacting with employees to resolve their complex queries on benefit and leave management.



Key Responsibilities:


Benefits Administration:

  • Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
  • Process employee enrolments, changes, and terminations.
  • Serve as the first point of contact for benefits-related inquiries ensuring timely resolution.
  • Coordinate with benefits vendors and internal stakeholders to ensure smooth operations.
  • Assist in open enrollment activities, including system updates, communications, and employee support.

Leave of Absence Management:

  • Process and track employee leave requests (FMLA, maternity, disability, personal, etc.)
  • Ensure compliance with company policies, labor laws, and country-specific leave regulations.
  • Provide guidance to employees and managers on leave entitlements, eligibility, and return-to-work procedures.
  • Work closely with payroll and HR teams to ensure accurate pay calculations for leaves.
  • Maintain proper documentation and case tracking.

HR Systems & Reporting:

  • Use Workday to manage benefits and leave workflows, ensuring data accuracy and compliance.
  • Leverage ServiceNow to track and resolve employee inquiries efficiently.
  • Generate reports on benefits participation, leave trends, and compliance metrics.
  • Identify process improvements and contribute to system enhancements in Workday and ServiceNow.

Qualifications & Skills:

  • 3+ years of experience in HR shared services, benefits, and leave administration.
  • Strong knowledge of Workday Benefits & Leave modules preferred.
  • Experience using ServiceNow for HR case management preferred.
  • Understanding of employment laws and compliance requirements related to benefits and leaves.
  • Excellent communication skills with a strong customer service mindset.
  • High attention to detail and ability to manage multiple priorities.
  • Strong analytical skills with experience in reporting and process optimization.
  • Ready to work from the office and work in shifts that suit business requirements.

Qualifications:

  • Experience in a multinational shared services environment.
  • Knowledge of global benefits and leave policies (EU, APAC, Americas).
  • HR certification (e.g., PHR, SHRM-CP) is a plus.

Employment Type: Full Time, Permanent

Read full job description

Avantor Interview Questions & Tips

Prepare for Avantor Analyst roles with real interview advice

Top Avantor Analyst Interview Questions

Q1. HAZARD IN ETP PLANT AND SAFETY REQUIREMENT
Q2. HOW TO MEET ZLD IN INDUSTRY
Q3. SAFETY REQUIREMENT IN INDUSTRY
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What people at Avantor are saying

3.7
 Rating based on 4 Analyst reviews

Likes

Job security, work culture

  • Salary - Good
  • +6 more
Dislikes

Nothing personal

Read 4 Analyst reviews

Analyst salary at Avantor

reported by 11 employees with 1-10 years exp.
₹3.5 L/yr - ₹12.5 L/yr
7% more than the average Analyst Salary in India
View more details

What Avantor employees are saying about work life

based on 263 employees
55%
68%
59%
74%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Avantor Benefits

Submitted by Company
Culture of listening and feedback
Adapting to change
Talent practices
Professional and leadership development
Your perks and extras
Total Rewards and Well-being +3 more
Submitted by Employees
Free Transport
Health Insurance
Work From Home
Job Training
Cafeteria
Team Outings +6 more
View more benefits

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