Head - Operations

The role involves leading Customer Service and Engagement at PAN India level. Responsible for seamless customer service and collaboration with stakeholder departments.

Strategic thinking and problem-solving abilities, with a focus on driving innovation and continuous improvement.
Analytical mindset and data-driven decision-making skills, with proficiency in analyzing and interpreting operational metrics and performance indicators.
Effective communication and interpersonal skills, with the ability to collaborate and influence cross-functional teams and stakeholders.
Results-oriented mindset, with a focus on delivering measurable outcomes and driving operational efficiency.
Knowledge of relevant regulations, compliance standards, and industry best practices in operations management.