Job Description: As an Operations Head, you will play a pivotal role in guaranteeing the smooth and proficient daily operations, promoting productivity, and delivering top-tier services to our clientele. Your responsibilities will encompass leading a team of experts and collaborating closely with other departments to streamline procedures, improve operational effectiveness, and realise our organisational objectives.
Key Responsibilities:
Manage and streamline operational processes
Coordinate inventory management and order fulfilment
Collaborate with cross-functional teams to ensure smooth operations
Analyse data and generate reports for performance tracking
Provide exceptional customer service and support
Stay updated on industry trends and implement best practices
Support team in various operational tasks as needed
Qualifications:
Experience as Head of Operations, Operations Director, or similar role
Must possess knowledge of data analytics and reporting