Avalara - Product Manager - ERP (5-10 yrs)

Job Title : Product Manager - ERP

JD :

Avalara, Inc., (www.Avalara.com), is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.

We are building cloud-based tax compliance solutions to handle every transaction in the world.

Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.

- We are looking for an experienced Sr. Product Manager to join our team.

- You will report to Director Product Manager.

Position Summary:

- As Sr. Product Manager for Global Integrations, you will collaborate with our Product and Engineering teams to translate product and user requirements into an executable solution design.

- Main areas of focus will be on understanding multiple platforms in the portfolio, Avalara products, services, and content, tax compliance concepts, general accounting principles, and E-commerce workflows.

- You will be part of the global integrations product team that is creating integrations between Avalara and E-commerce platforms to promote growth and seamless flow between Avalara's products and services and our Partner's platforms.

Role:

- As Sr. Product Manager for Global Integrations, you will collaborate with our Product and Engineering teams to translate product and user requirements into an executable solution design.

- Important areas of focus will be on understanding multiple platforms in the portfolio, Avalara products, services, and content, tax compliance concepts, general accounting principles, and E commerce workflows. You will be part of the global integrations product team that is creating integrations between Avalara and E-commerce platforms to ensure growth and seamless flow between Avalara's products and services and our Partner's platforms.

Responsibilities:

- You will work in collaboration with the Product Manager(s), Engineers, and Technical Writers on your team to translate business and customer requirements into technical solution designs for our integrations

- You will develop clear, detailed, and applicable solution designs that encompass the technical and our requirements with proper transactional workflows, data types, attributes, and UI/UX elements.

- API and Workflow analysis of all sales process transactions on E-commerce and marketplace-based solutions as used and experienced by end-users.

- Understand compliance use cases around sales tax, value-added tax (VAT) and GST (Goods and Services Tax)

- You will coordinate and communicate progress, challenges, and risks throughout the development cycle to ensure visibility and understanding of the team's efforts to the roadmap and the defined goals.

- Be an end-to-end Subject Matter Expert on our integrations with Avalara products and services in the context of the function and use within the Partner Platforms

- Have a workflow understanding of E-commerce and Marketplace platforms.

- Understanding of APIs (REST vs SOAP) and their limitations and use cases within our portfolio of integrations.

Qualification:

- Minimum 5 years of experience in Technical Product Management, Technical Project Management, Quality Assurance, Software Business Analyst, or Engineering in E-commerce and Marketplace solutions.

- 3+ years of experience documenting integration points and customer-facing workflows for E-commerce platforms

- Shopify, Stripe, Amazon, Microsoft, Meta, Magento or other upper midmarket to enterprise level

- Ecommerce and marketplace experience is required.

- Understand or E-commerce, marketplace and accounting terminology and concepts.

- Experience engaging with current and prospective customers to understand their needs, workflows, and context

- Experience with Agile development methodologies and commonly used tools such as Jira, Confluence.

- Experience creating customer journey maps to define end-to-end customer experiences

- Developer-ready requirements appropriate for the initiative at hand

Qualifications:

- Have a mix of startup and big company experience, and are familiar with the opportunities in a high-growth environment

- Experience with E-commerce and Marketplaces Platforms like Shopify, Stripe, Microsoft, and Amazon. Meta.

- Experience with CRM and Point-of-Sale

- Experience with tax automation products and other financial systems

- Experience working with teams developing against API(s) or API-based products

- Experience working with 3rd party developers

Education:

- Bachelor's Degree in a relevant field (accounting, business, or computer science)

Total Rewards:

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness:

- Benefits vary by location but generally include private medical, life, and disability insurance.

- Inclusive culture and diversity

- Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

- Learn more about our benefits by region here: Avalara North America