Avalara - Product Manager - Business License Domain (8-12 yrs)

Job Description :

Avalara is seeking a highly motivated Product Manager to support the development and growth of the Business Licenses product. This role will involve working closely with Subject Matter Experts (SMEs) based in the United States, under their supervision and direction, to deliver solutions that address customer needs and align with Avalaras strategic objectives.

The ideal candidate will have a strong product management background, excellent communication skills, and the ability to collaborate effectively across geographies and time zones.

Key Responsibilities :

Product Support & Strategy Execution :

- Collaborate with US-based SMEs to understand the product vision, strategy, and priorities for the Business Licenses product.

- Translate strategic directives into actionable product requirements, user stories, and development plans.

- Ensure alignment of the product roadmap with broader organizational goals and customer needs.

Customer-Centric Development :

- Assist in gathering and analysing customer feedback, market trends, and competitive insights to refine product features and functionality.

- Advocate for user needs, ensuring product solutions deliver value and an exceptional user experience.

Collaboration & Coordination :

- Work with engineering, design, and other cross-functional teams to ensure smooth execution of development sprints.

- Serve as a liaison between India-based teams and US-based SMEs, ensuring seamless communication and alignment.

Execution & Delivery :

- Monitor development progress, remove blockers, and escalate issues to SMEs or leadership as needed.

- Support go-to-market planning by working with sales, marketing, and customer success teams to drive product adoption.

Performance Tracking & Reporting

- Define and track product performance metrics in collaboration with SMEs and leadership.

- Provide regular updates to US-based SMEs on project status, progress, and challenges.

Domain Expertise :

- Deep understanding of US business licensing regulations, including federal, state, and local compliance requirements.

- Familiarity with licensing workflows, including application, renewal, and reporting processes across various industries.

- Knowledge of market trends and challenges in compliance for SMBs and enterprises in the US.

Qualifications :

- 5+ years of experience in product management, preferably in a SaaS or B2B environment.

- Demonstrated ability to work effectively with cross-functional teams across geographies.

- Excellent verbal and written communication skills, with the ability to work closely with US-based stakeholders.

- Strong organizational and time-management skills to handle multiple priorities effectively.

- Experience with compliance, licensing, or regulatory software solutions is a significant advantage.

- Familiarity with Agile methodologies and tools like Jira or Confluence.

- Strong analytical skills and a data-driven mindset.

- Bachelors degree in a relevant field; an MBA or advanced degree is a plus.