Product Head - Enterprise CPaaS Domain (7-15 yrs)

Role: Product Head.

Department: Product and Marketing.

Job description:

- The role will be responsible for building the product strategy and roadmap in line with the market needs and the company's vision.

- The incumbent will manage the product vertical throughout its lifecycle from concept to development and scale; as well as develop and launch new product variants in the domain in line with evolving market trends.

Roles and Responsibilities:

- Translate business strategy into product strategy.

- Own the product roadmap and execute the product strategy.

- Own the domain's business case and performance metrics.

- Identify market opportunities with research and competitive analysis and integrate them into product requirements.

- Own the product design and requirements incorporating market use cases and internal functions processes across all product releases.

- Work with stakeholders across multiple functions of network, customer service, regulatory engineering and finance to build and operationalize the product.

- Design simple and intuitive user interfaces through wireframes and mock-ups.

- Identify and develop technology partnerships to strengthen the portfolio and accelerate the GTM.

- Collaborate with the partners to integrate their products and take them to our markets.

- Communicate the product solutions and offerings effectively internally and externally.

- Drive the sales enablement interventions to ensure product success.

- Analyze complex use cases and customer usage data to drive optimum product experience.

- Drive the product marketing strategy and provide product marketing with insights on key differentiators and messages.

- Manage all aspects of the product lifecycle, including customer feedback, requirements, and issues.

- Evangelize the product internally and externally in various industry and customer forums.

- Drive adoption of a product using various interventions.

Required Skills:

- Overall 7-15+ years of experience with 3+ years of prior industry experience as a Product Manager in an Enterprise CPaaS domain.

- Strong knowledge of the CPaaS market, Whatsapp business messaging, Conversational AI, and its competitive landscape.

- Exceptional communication skills, both verbal and written, with a knack for storytelling.

- Self-starter with a positive and solution-oriented mindset.

- Demonstrated ability to work collaboratively and deliver in a multi-stakeholder ecosystem.

- Analytical mindset and data-driven.

- Ability to gather and interpret data to make informed decisions.