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4.1

based on 87 Reviews

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11 ATPI Jobs

Key Account Manager

5-10 years

Mumbai

1 vacancy

Key Account Manager

ATPI

posted 4mon ago

Job Description

We are currently looking for a Key Account Manager to join their team in Mumbai in order to manage clients based in Singapore. This role will drive customer retention and increase existing client business by representing a single point of contact for customers. If you are a people person with great communication skills and who finds satisfaction in providing an exemplary customer experience then this could be the role for you.

Key Responsibilities
  • Maintaining and expanding client relationships through regular client contact and communications with internal teams.
  • Renegotiation of client contracts where necessary and ensuring retention of ATPIs client base.
  • Managing the profitability of existing clients.
  • Carrying out implementation of new clients won.
  • Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis.
  • Building good working relationships with the Sales & Operations Managers and their respective teams.
  • Maintaining accurate records in company designated database Microsoft Dynamics.
  • Assisting credit control by ensuring clients are paying to contracted terms.
  • Providing a monthly report to Head of Account Management on key achievements, activities, focus areas and requirements for your region.
  • Any task as delegated by management
Requirements
  • Bachelors degree preferred
  • 5 years of experience in Customer Service and Account Management
  • CRM Salesforce knowledge preferable
  • Well presented, Energetic, Analytical, and Customer Focused.
  • Travel Management Company (TMC) Account Management experience is preferred but not essential.

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at ATPI through

(based on 3 ATPI interviews)
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67%
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What people at ATPI are saying

Key Account Manager salary at ATPI

reported by 1 employee with 21 years exp.
₹14.4 L/yr - ₹18.4 L/yr
82% more than the average Key Account Manager Salary in India
View more details

What ATPI employees are saying about work life

based on 88 employees
50%
67%
72%
91%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ATPI Benefits

Health Insurance
Job Training
Cafeteria
Work From Home
Soft Skill Training
Free Transport +6 more
View more benefits

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