Key Account Manager

• Develop and maintain strong relationships with key stakeholders.
  
• Understand clients business objectives to propose tailored solutions.
  
• Collaborate with internal teams (sales, marketing, product, etc.) to execute account
  strategies and meet client needs.
  
• Drive revenue growth by identifying upsell and cross-sell opportunities.
  
• Monitor account performance, analyze data, and report on key metrics to
  stakeholders.
  
• Act as a client advocate, ensuring their voice is heard within the organization.
  
• Resolve any issues or concerns promptly to maintain client satisfaction.
  
• Stay updated on industry trends, market conditions, and competitors to provide strategic insights to clients.
  
   

Requirements

• Must Have - Negotiation Skills, Strategic Thinking, Relationship Building, Effective Communicator, Proactive.
  • Proven experience as a Key Account Manager or similar role, with 3-5 years of
    experience.
    
  • Strong understanding of sales principles and customer service practices.
    
  • Excellent communication and negotiation skills.
    
  • Ability to prioritize and manage multiple tasks simultaneously.
    
  • Proficiency in CRM software and Microsoft Office suite.
    
  • Willingness to travel occasionally for client meetings.

  Desirable
  

• Previous experience in managing a team or leading projects.
  
• Advanced degree or certifications related to account management or sales.
  
• Strong analytical skills and ability to derive insights from data.
  
• Fluency in multiple languages, especially if working with international clients.