Scrum Master

Job Title: Senior Program Manager/Scrum

Experience: 15+ Years

Work Timings : 3 PM - 12AM ( Afternoon Shift )

Location: Hyderabad

Job Type: Full-Time

Job Summary:

We are seeking a Senior Program Manager/Scrum Master to lead cross-functional teams, drive Agile practices, and ensure the successful delivery of complex programs. The ideal candidate will excel in facilitating Scrum ceremonies, managing risks, and aligning stakeholders on project goals. Strong leadership, communication skills, and expertise in Agile frameworks are essential for this role. Certifications like PMP, CSM, or SAFe are preferred.

Essential & Additional Responsibilities :

• Oversee all functions of software development lifecycle and project execution.
• Guide the team and organization on how to use Agile Scrum practices and values to delight customers.
• Guide the team on how to get the most out of self-organization.
• Assess the Scrum maturity of the team and organization - coach the team to higher levels of maturity at a sustainable pace.
• Remove impediments or guide the team to remove impediments by finding the right person or tactical approach.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on improving and problem solving.
• Facilitate getting work done without coercion, assigning, or dictating the work.
• Facilitate discussion, decision making, and conflict resolution.
• Assist with internal and external communication, improving transparency, and radiating information.
• Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Promote a servant leader & management style by operating in a manner that accomplishes the enablement of a sprint team, facilitate a self-organizing and collaborative environment, ensure the sprint team is productive and accountable for meeting sprint goals.
• Coordinate planning and execution of all sprint activities for assigned teams including but not limited to sprint planning, daily standups, sprint reviews, metric reporting and retrospectives.
• Prepare release plans including scope, schedule/milestones, effort, and resources.
• Identify, document, and track all release and project risks and issues.
• Work with teams to identify, assign, and manage risk & issue mitigation action items.
• Ensure implementation/rollback plans and other change management processes are followed.
• Ensure task estimates and task boards are up to date.
• Coordinate with other scrum masters, as necessary. Prepare and present status reports, Proactively define PMO processes.
• Familiar with production support practices and processes.
• Able to adapt to different workflows relative to feature development vs. maintenance and production support.
• Familiar with production change management practices.

Education & Experience :

• Bachelors degree in Business Administration, IT, Finance, Economics, Engineering or related field
• Solid knowledge of Scrum, Agile, and Software Delivery Life Cycle (SDLC) processes.
• Scrum Master certification (CSM).
• Experience playing the Scrum Master role for at least 5 years for a software development team that was diligently applying Scrum principles, practices, and theory.
• Experience with MS Project, Jira and Confluence is preferred.

Knowledge, Skills & Ability :

• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and increasing transparency.
• Knowledge of numerous patterns and techniques for filling in the gaps left in the Scrum approach.
• Knowledge of other Agile approaches such as XP and Kanban.
• Excellent verbal and written communication skills.
• Highly motivated with a high degree of energy.
• Excellent analytical skills. Detail oriented.
• Strong organizational and time management skills, Good interpersonal skills.
• Ability to develop positive relationships and to self-manage time and deliverables.
• Solid experience with MS Outlook, PowerPoint, Excel and Word.