Account Manager

At Atlys , we believe that the path to creating a more open world is by making travel efficient and accessible. We are addressing the biggest pain point for travelers: visas. By automating the visa process, we aim to revolutionize global travel. Join us in building the future of travel technology and making global movement more seamless.

Building technology to increase global movement liquidity will be one of the most exciting developments in decades. If you are curious why the smartest people want to work at Atlys, read this post .

The Job

• Grow and maintain commercial relationships with a multitude of travel agents, expanding their business with Atlys.
• Focus on increasing revenue through cross-selling, upselling, and effective operational execution.
• Foster meaningful connections with both existing customers and new contacts, conducting regular health checks to ensure seamless engagement with Atlys products.
• Deliver prompt and accurate resolutions, responding to user needs and enhancing their experience with Atlys.
• Collaborate across teams, manage transparent reporting, and identify new initiatives & any roadblocks for continuous improvement and innovation.
• Assist in creating robust and scalable processes that reflect Atlys commitment to offering the best service to its agents.
• Collaborate with sales, product, engineering, and marketing teams.
• Build an in-depth understanding of our products and provide demos or solve product queries.
• Maintain and analyze performance data of agents.

The ideal candidate

• Experience: 2 years of sales experience in the travel industry.
• Proven record in managing key clients, creating value, and handling operational tasks.
• Excellent communication and interpersonal skills.
• Ability to build relationships and demonstrate high emotional intelligence.
• Prior experience in acquiring or managing travel agents, or in visas or insurance, is a big plus.
• Proficient in using CRMs and Google Sheets.
• Ability to handle pressure and a bias for action.