Ather Energy - Zonal Program Manager - Sales - North (4-5 yrs)

you'll be our: Zonal Program Manager - North

you'll be based at: Delhi

you'll be Aligned with: Program Lead/ Program Ops Lead - Business Program

you'll be A member of: Program Management

What you'll do at Ather:

As a Zonal Program Manager, you will be responsible for:

- Managing day to day Sales, Service & Customer experience metrics with the swimlane for a region

- Keeping track of retail partner / dealer metrics and experience

- Work in Swimlanes (Cross Functional Teams - CFT) - CFTs include Zonal Sales Managers / Area Sales managers, Regional Brand Managers, Marketing, Finance, Manufacturing, Legal, etc.

- Ensure metrics/ targets are achieved by resolution of any blockers / issues.

- Work with Internal Stakeholders and resolve issues for smooth functioning of sales operations

- Analysis and Presentation of different metrics of the different Zones to the Management.

- Planning Sprints and PI (Program Increments), Execution, Sprint Retrospective

- Managing and resolving escalations / risks at HO level for customer / retail partner issues to make sure business continues as is

Here's what we are looking for:

- Cross functional stakeholder management at all levels to achieve desired outcomes (ZMs, ASMs, Zonal Vehicle Service Manager, Zonal Brand Manager, Sales Strategy, Finance , Legal, etc.)

- If you have worked as a TSM / AMS in automotive, it's an added advantage

- Worked in operations / Retail Sales - Automotive or FMCG for 4-5 years

- Worked in a startup environment for 1-2 years

- As the company is in a growth phase, need to be passionate about hitting the targets by managing the flux

- Knowledge of Agile is an additional bonus

- Having previously managed small businesses will be an added advantage

- Work independently with minimum guidance