Specialist App/Prod Support

Job Description:

Primary / Mandatory skills:
Overall experience: 5-8 years experience performing Production Support for Mission Critical, high-performance applications (Telecom and eCommerce experience preferred)
Experience working with Salesforce Apex, Visual Force, Lightning, Salesforce Sales Cloud & Service Cloud, MuleSoft, Salesforce Marketing Cloud
Experience using Docker, Kubernetes and Microsoft Azure Cloud, Unix, Networking and troubleshooting knowledge: (Hands on experience is must)
Experience in Customer Experience Analytics tool like Quantum Metric or Tealeaf.
Experience with visualization tools like Kibana and Grafana. EFK stack experience preferred.: (Hands on experience is must)
Experience with any 2 tools Dynatrace, Catchpoint, Nagios, Grafana. (Hands on experience is must)
Debugging java log, debugging microservices log.
Excellent written and verbal English communication skills to work in a Global team.
Creation of Dashboards on Dynatrace, ELK and Grafana. (Hands on experience is must)

Secondary / Desired skills:
Production support troubleshooting experience.
Experience in Relational & NoSQL databases like Oracle & Cassandra. Excellent knowledge of SQL.
Experience leading the team and mentoring & training others
Experience with Site Reliability Engineering methodologies.

Additional information (if any): Willing to work in Shift Duties, Enthusiastic, inquisitive & quick learner working in large scale environment learning Digital Transformation skills such as Cloud, Big Data, AI, Full stack etc.

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.