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136 AstraZeneca Jobs

Senior Consultant - DAAI Critical Ops

7-9 years

₹ 10.8 - 32L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Chennai

1 vacancy

Senior Consultant - DAAI Critical Ops

AstraZeneca

posted 19hr ago

Job Description

Introduction to role:
AstraZeneca is a global biopharmaceutical business with a focus on discovering, developing, and commercializing prescription medicines. Our purpose is to push the boundaries of science to deliver life-changing medicines and greater efficiency & innovation in healthcare.
As science advances, technology must keep pace. AstraZeneca has created a world-class IT organization by radically reinventing the current IT operating model and organization design; optimizing the supplier ecosystem and insourcing; establishing a network of global Technology Centers; and driving significant Infrastructure and Technology transformation, cultural change, and risk management.
As a Senior Consultant in the Commercial IT SSD Data, Analytics, and AI Critical Operations Team, you will be responsible for managing critical operations to ensure the reliability, availability, and performance of key systems. You will work alongside a team of operations professionals, implementing standard methodologies, and developing strategies to maintain operational excellence under various conditions. Collaborate with multi-functional teams, including DevOps, Platform Engineering, Security & Business Teams to ensure alignment of critical operations with business objectives. Identify and help drive continuous improvement initiatives to streamline processes and enhance automation to ensure products are delivered in a timely manner and of quality. Maintain working knowledge of platforms and business insight enabling balanced strategy-aligned roadmap management and prioritized backlog delivery.

Accountabilities:
Operations and Incident Management
  • Oversee the development and execution of incident response plans for critical systems
  • Lead the response to major incidents (P1/P2) system outages and critical failures and delays), ensuring swift resolution and minimal impact on operations
  • Facilitate communication and coordination during critical incidents
  • Evaluate existing operational processes and workflows, identifying opportunities for improvement
  • Implement best practices to streamline operations and enhance overall efficiency
  • Collaborate with Platform Success & DevOps teams to identify and mitigate operational risks
  • Ensure Critical Operations team is trained and is using the latest monitoring solutions to ensure real-time insight into product and platform health and performance

Service Introduction
  • Ensure comprehensive documentation is available for critical operations processes, procedures, and incident response plans
  • Ensure that documentation is up-to-date and accessible to relevant team members
  • Ensure a structured knowledge transition process is established and followed for acceptance of new service requests

Essential Skills/Experience
  • Degree level education in computer science, information technology, or a related field
  • Demonstrable experience in a leadership role overseeing critical operations or IT operations
  • Solid understanding of IT infrastructure, systems, and operations management
  • Experience with incident response frameworks and methodologies
  • Knowledge of data processing frameworks (e.g. Apache Spark, Databricks) and data storage solutions (e.g. data lakes, warehouses)
  • Experience with data orchestration tools (e.g. Apache Airflow)
  • Ability to interpret and communicate technical information into business language
  • Excellent problem-solving and decision-making skill in high-pressure situations
  • Strong communication and interpersonal skills

Desirable Skills/Experience
  • Customer engagement experience
  • Demonstrable experience in identifying and driving continuous improvement opportunities
  • Working knowledge of Agile Software Development techniques and Methodologies
  • Demonstrate initiative, strong customer orientation, and cross-cultural working

Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Consultant roles with real interview advice

Top AstraZeneca Senior Consultant Interview Questions

Q1. Workday experience in creating the calculated fields
Q2. What will you do if the business and BPM do not have same objectives.
Q3. What are the basics of power bi
View all 14 questions

What people at AstraZeneca are saying

4.1
 Rating based on 41 Senior Consultant reviews

Likes

Benefits like free food and free transport

  • Salary - Excellent
  • +5 more
Dislikes

Company politics

Read 41 Senior Consultant reviews

Senior Consultant salary at AstraZeneca

reported by 343 employees with 7-14 years exp.
₹10.8 L/yr - ₹36 L/yr
31% more than the average Senior Consultant Salary in India
View more details

What AstraZeneca employees are saying about work life

based on 829 employees
75%
64%
48%
98%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

AstraZeneca Benefits

Health Insurance
Free Transport
Free Food
Team Outings
Cafeteria
Work From Home +6 more
View more benefits

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