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Executive.Customer Care IP & OP
0-3 years
Hyderabad / Secunderabad
1 vacancy
Executive.Customer Care IP & OP
Aster Pharmacy
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Manage customer care operations to ensure high levels of patient satisfaction.
- Address patient inquiries and resolve issues promptly and effectively.
- Coordinate with internal teams to meet patient needs and expectations.
- Develop and implement customer care policies and procedures.
- Monitor and analyze patient feedback to identify areas for improvement.
- Prepare and present customer care reports to senior management.
- Provide training and support to customer care staff.
Employment Type: Full Time, Permanent
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Aster Pharmacy Benefits
Cafeteria 
Work From Home Health Insurance 
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