Lead Associate - Transactional Quality

Review and audit 15-20 cases (based on complexity) Conduct real-time audits during processing to ensure compliance adherence Prepare audit reports and deliver feedback sessions for operational teams Track error trends and perform RCA for all identified errors Update audit logs and follow up on previous feedback implementation Reviewing Cases generated by the internal teams, investigating and closing them by PEP Screening/Negative News Screening Quality Monitoring & Auditing: Conduct regular audits and quality assessments for case processing related to CDD (Customer Due Diligence), EDD (Enhanced Due Diligence), KYC, and AML compliance.

Identify discrepancies in adherence to SOPs and regulatory requirements.

Case Review & Analysis: Review cases handled by operational teams to ensure correct analysis and reporting of suspicious activities (SAR/STR filing), compliance with transaction monitoring, sanctions screening, and fraud identification protocols.

Root Cause Analysis: Perform root cause analysis for identified errors and discrepancies.

Provide actionable feedback to reduce repetitive errors and optimize process quality.

Compliance with Regulatory Standards: Ensure processes comply with relevant financial regulations, including AML guidelines, FATF recommendations, and industry-specific best practices.