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5 SBI Cards & Payment Services Assistant Vice President Jobs
Assistant Vice President
SBI Cards & Payment Services
posted 11hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- SBI Card Job Description Format Regional Collections Manager Company Name (SBICPSL/ GECBPMSL pl specify) SBICBPMSL Position Regional Collections Manager Product / Function Collections Location Band PB (4A/4B) Date of position opening Name of Reporting manager Designation of Reporting Manager Zonal Collections Manager Indicate Yes or No New Position Replacement Team Size - Overall 4-8 Agency Managers Team Size - Direct Reports - Level 4-8 Agency Managers Catered for in the Annual Recruitment Plan (to be filled by Business HR) Job Description Weightages Position Responsibilities Performance 50% Portfolio Management in a Metro/Non Metro Market, in line with Operating Plan Execute collection strategy for the region, track performance and give inputs to ZCM Manage Credit loss/Collection effectiveness and recovery/Portfolio health indicators/Productivity and cost/Liaise with legal Manage CD level Resolution, Nrm, Rb targets achievements basis operating plan/Manage CD&ACM level Extraction rate Portfolio segmentation and corrective actioning (MOB, Curr Bal, Channel, Core, Non-Core, Segementation) Manage settlement loss targets basis operating plan for the region Productivity 15% Monitor agency payouts in line with the business P & L and COC model and ensure billing within defined timelines
- Monitor CAPE as per collections strategy
- Track and generate Daily MIS of region for performance update
- Identify and develop channel partners to create effective field force as per the required capacity
- Maintain cordial vendor relations
- Perform due diligence on accounts for settlement & Legaland ensure wing to wing closure
- Ensure cases are allocated across agencies within defined time lines
- People 15% Responsible for leading team of Agency Managers for conducting and monitoring field collection Processes
- Responsible for Head Count planning, hiring, training, performance management, attrition and retention
- Develop individuals in team for expertise follow up on high value and EWS accounts
- Mentor and Equip team to negotiate effectively and to have proactive approach to highlight early warnings wrt to market behaviour & trends, by conducting regular training, coaching and awareness sessions
- Timely and Rationale Goal setting, ensure timely feedback and MYR/EMS completion for the Team
- Communicate targets across teams/ vendors and coordinate with internal and external stakeholders through structured review mechanism
- Compliance 20% Ensure adherence to Compliance Policy, Collections processes and Audit requirements, maintaining standards to achieve customer satisfaction SVCL coverage at all locations of the region
- Measures of Success (Define the Outcomes expected of the role) - Deliver on Product of Flows (PoF), Collection Efficiencies (CE), Extraction Rate, Recovery, Flow Rates, Settlement loss targets along with Resolution, Normalization, Roll Back & GWO targets for the portfolio as per the defined region plan
- Ensure 100% account coverage with defined CAPE
- - Timely Goal setting and feedback, MYR/EMS closure as per defined timelines
- Ensure timely completion of assigned e-trainings
- Adequate coverage of assigned locations/NRR, effective employee Vendor compliance to all business and functional policies and processe
Employment Type: Full Time, Permanent
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What Assistant Vice President at SBI Cards & Payment Services are saying
Rating based on 17 Assistant Vice President
reviews
Anonymous · Product Management
in Gurgaon / Gurugram
Likes
Work life balance is great. Good environment to work and learn if you are ready to put the effort
- Salary - Good
+6 more
Dislikes
Half the ppl work like govt employees and thier lax attitude
Assistant Vice President salary at SBI Cards & Payment Services
reported by
163
employees
with 10-19
years exp.
₹17
L/yr - ₹36
L/yr
10%
less
than the average Assistant Vice President Salary in India
View more details
What SBI Cards & Payment Services employees are saying about work life
based on 4.1k employees
Strict timing
Monday to Saturday
Within city
Day Shift
SBI Cards & Payment Services Benefits
View more benefits
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