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120 Assistant Manager Operations Jobs

Assistant Manager Operations - P&C Insurance

9-14 years

₹ 8 - 12L/yr

Bangalore / Bengaluru

500 vacancies

Assistant Manager Operations - P&C Insurance

ReSource Pro

posted 10d ago

Job Description

Dear Aspirant,


We are ReSource Pro Operational Solutions Private Limited, Bangalore


ReSource Pro

About Us:


ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.

Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock.

Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009.


Over 10,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade.


We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability.


ReSource Pro Global Achievements:


ISG Provider Lens Insurance BPO Services and Platform Solutions 2020

ReSource Pro is placed as High in Product Challenger.

EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021

ReSource Pro is identified as a strong Market Impact in the list of Major Contenders


Contact Scope

HR Karthik - 9008042208


DIRECT EMAIL -Karthik_Venkat@resourcepro.in


Responsibilities:

  • Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement.
  • Oversee people management: recruitment, training, performance evaluation.
  • Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.)
  • Talent Inventory
  • Client Services
  • Business Growth
  • Problem Solving
  • Multiple Managing Projects
  • Employee Engagement & Budgeting
  • Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors.
  • Manages for effective performance and develop staff
  • Skills
  • Builds effective team relationships
  • Communicates effectively
  • Demonstrates functional excellence
  • Customer centric

Minimum Qualifications

On Paper Experience is Mandatory for all the roles mentioned below,


Experience for Assistant Manager

Minimum 9 years experience,

3-5 years management experience


Experience for Operations Manager

Minimum 14 years experience,

7-10 years management experience


Experience for Director

Minimum 20 years experience,

10-15 years management experience



Education Background

Bachelor Degree (Major) Graduates Only.



Licenses/Certificates

N/A Employee Value Proposition: Join Work with the best in class profession and know what they do



DIRECT EMAIL -Karthik_Venkat@resourcepro.in




Employment Type: Full Time, Permanent

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What Assistant Manager Operations at ReSource Pro are saying

4.8
 Rating based on 3 Assistant Manager Operations reviews

Likes

good work environment, opportunity to learn & upskill and Great opportunity to grow

  • Salary - Excellent
  • +6 more
Dislikes

there are no department segregation like other BPM companies (Quality and training is led by operations Lead)

Read 3 Assistant Manager Operations reviews

Assistant Manager Operations salary at ReSource Pro

reported by 14 employees with 8-17 years exp.
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₹8.9 L/yr - ₹14.6 L/yr
73% more than the average Assistant Manager Operations Salary in India
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What ReSource Pro employees are saying about work life

based on 479 employees
59%
98%
61%
59%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

ReSource Pro Benefits

Health Insurance
Work From Home
Job Training
Team Outings
Cafeteria
Soft Skill Training +6 more
View more benefits

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