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Tata AIA Life Insurance

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4.0

based on 3k Reviews

35 Tata AIA Life Insurance Assistant Key Account Manager Jobs

Assistant Key Account Manager - Virtual Bancassurance Hdfc

Tata AIA Life Insurance Company Ltd.

4.0

based on 3k Reviews

3-5 years

Noida, New Delhi

1 vacancy

Assistant Key Account Manager - Virtual Bancassurance Hdfc

Tata AIA Life Insurance

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Excel Biochemistry Advanced Excel Bancassurance MS Office Training

+ 3 more

Job Description

A Position Overview

Position Title

Assistant Key Account Manager - HDFC Asset Channel

Department

HDFC Relationship Channel

Level/ Band

Grade

304

B Organizational Relationships

Reports To

Area Manager

Supervises

C Job Dimensions

Geographic Area Covered

HDFC Bank Relationship

Stakeholders Internal

HDFC Bank Relationship Supervisors

External

D Key Result Areas

Organization process

Key contributions

Frequency

Training

Prepare training material for New Phone Bankers
Certification/ Motivation of Phone bankers
Timely Completion of training
Coaching callers based on quality scores for improvement
Training to improve sales

Daily / Monthly

Quality Evaluations

Ensure Quality Lead generation from the Phone Banker
Ensure regular monitoring of quality of calls and completion of monitoring within defined timelines
Timely feedback to caller
Collect customer feedback and review scripts regularly
Conducting Monthly certifications for the unit to assess product/process/ system.
Analyze the training requirements bases the feedback shared.

Daily / Monthly

MIS

Prepare the Quality MIS
Ensure the MIS is published to the relevant stakeholders on time.

Daily/ Weekly/ Monthly

Others

Assist in preparation of process notes or system requirements
Projects to improve overall lead quality

E Skills Required

Technical

Good Knowledge of MS Office / MS Excel

Behavioral

Essential

Desired

Interpersonal skills

Communication skills

Creative thinking skills

Supervising/Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

Advance Excel skills

F Incumbent Characteristics

Essential

Desired

Qualification

Graduation

Post-Graduation

Experience

At least 3-5 years of experience in call centre industry, in Quality / Training process.

Any industry

Employment Type: Full Time, Permanent

Read full job description

Tata AIA Life Insurance Interview Questions & Tips

Prepare for Tata AIA Life Insurance roles with real interview advice

People are getting interviews at Tata AIA Life Insurance through

(based on 103 Tata AIA Life Insurance interviews)

Referral

Job Portal

Recruitment Consultant

Walkin

Company Website

Campus Placement

27%

25%

13%

15% candidates got the interview through other sources.

High Confidence

What Assistant Key Account Manager at Tata AIA Life Insurance are saying

4.4

Rating based on 30 Assistant Key Account Manager reviews

Anonymous · Enterprise & B2B Sales in Chandigarh, Chandigarh

Likes

Incentives are quite good here . You can develop skills as everyday you will learn something after intercating with customers.

Dislikes

Management is full of politics, not supportive if you need any kind of help. No proper working hours as mentioned in offer letter. It may exceed after 6:30 p.m. Sat and sunday there is too much pressure to go on F2F meetings. Promotions are tough beacuse targets are very high .

Read 30 reviews