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35 Aspire FT Jobs
Payment Ops, Associate Manager
Aspire FT
posted 6hr ago
Job Role Insights
Key skills for the job
Job Description
- Monitor, report improve payment performance
- Investigate process non-automated payments
- Advise support the reconciliation on the reconciliation setup of product-specific payment flows
- Investigate and document non-reconciled transactions and ledger discrepancies, as well as suggest and align on remediative and preventive measures
- Suggest solutions to further automate strengthen payment processing
- Draft maintain payment SOPs
- Report on relevant payment metrics: Payment SLAs, Reconciliation rates, Reconciliation SLAs, Auto reconciliation rates, Balance discrepancies, etc.
- Work closely with Finance, Product, and other Operations teams to rally everyone around improving our payment setup performance.
- Liaise with auditors on payment-related issues act on their recommendations.
Minimum Qualifications:
- You are an expert in your domain - Minimum 5 years experience in payments; Expertise in reconciliation and settlement/payment operations
- You are detail oriented and risk averse - You investigate issues in detail and document issues accurately and comprehensively.
- You are a true owner - You are highly self-driven and take initiative all the time. You make things happen today versus tomorrow, and are hands-on when needed
- You are a strong communicator - You can explained and structure payment and financial issues clearly with different type of stakeholders - from top leadership to auditors.
- Youre willing to work from the office (based in Gurgaon, India or Jakarta, Indonesia) 3 days a week.
Employment Type: Full Time, Permanent
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Customer Experience Strategy Lead (CX Operations vertical)
10-12 Yrs
Gurgaon / Gurugram
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