Instructional Designer Manager

Responsibilities include but are not limited to:

• Conducting Needs Analysis and preparing Analyses Reports
• Liaising with stakeholders (SMEs, client) for requirement analysis etc.
• Designing effective learning solutions considering client requirements and latest industry trends, emerging technologies, and the latest best practices in ID
• Designing / developing end-to-end learning solutions (curriculum to storyboarding with team / independently)
• Designing and creating standards, guidelines, templates, and checklists for the proposed learning solution, and provide guidance to the team in creating these documents
• Managing client communication regarding project requirements
• Creating design proposals and actively participating in Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ) processes
• Providing ID solutions/approaches and estimates for large bids and complex projects
• Conducting quality assurance edits of the final learning solution/product and deliverables such as: RFPs, Design proposals, Content Outlines, ISMs, Storyboards, Developed Prototypes and modules/courses, Guidelines & Checklists
• Ensuring reviews and errors/defects are logged in the recommended format based on project requirements
• Maintaining project documentation, including, proposals, design documents, storyboards, ID checklists etc. and adhering to version control
• Providing guidance and support to junior IDs offering expertise in ID principles, methodologies, and tools
• Ensuring that schedules and project efforts are met according to the training plan
• Performing random audits to ensure all documents are maintained as per the ID process
• Identifying / recommending process improvements to build efficiencies
• Conducting team meetings at regular intervals and managing team conflicts and aspirations
• Mentoring and training team members based on project scope and requirements
• Defining KPIs for IDs
• Tracking and analyzing ID efforts in terms of quality, schedule, and effort
• Providing constructive feedback to IDs and planning remedial training
• Contributing to performance discussions and communicating individual strengths and weaknesses
• Identifying individual ID skill enhancement/development plans
• Conducting training sessions on functional topics / industry trends
• Developing ID white papers and innovative products that can be put up for industry awards
• Participating in recruitment process

Skills:

• 14 to 16 years of core instructional design experience in the corporate sector
• 6+ years of experience as a Team Lead/Manager
• Exposure to training and mentoring individuals and teams
• Working knowledge of authoring tools such as Articulate Storyline 360, RISE 360, Adobe Captivate, Vyond etc.
• Working knowledge or experience of Digital Adaptation Platforms such as WalkMe will be an added advantage
• Working knowledge or experience of ERP platform/tools such as SAP Enable Now, SAP S/4HANA, Oracle, will be an added advantage
• Know-how of Learning Management System (LMS)/Learning Content Management (LCMS) and compliance standards (WCAG, SCORM, etc.)
• Excellent communication and negotiation skills; sharp business acumen
• Attention to detail and commitment to producing high-quality learning materials
• Ability to work effectively in cross-functional teams and with a collaborative mindset
• Ability to prioritize and meet deadlines and adapt to changing project requirements and priorities
• Ability to think critically and analyze complex problems related to instructional design
• Ability to work independently and in a team environment
• Ability to manage small to medium teams