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4.0

based on 16 Reviews

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23 AppZen Jobs

L2 Technical Consultant

4-8 years

Pune

1 vacancy

L2 Technical Consultant

AppZen

posted 10hr ago

Job Role Insights

Flexible timing

Job Description

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at www.appzen.com .
Responsibilities:
    • Providing 2nd level technical support to customers and partners
    • Interacting with Engineering, Operations, and cross-functional management regularly on high profile technical issues while providing feedback and leadership to our product support team
    • Reproducing customer issues, file bug reports and coordinate the delivery of fixes.
    • Analysing and collecting customer data: log files, Java stack traces, thread dumps,
    • Authoring knowledge base articles and driving internal knowledge sharing
    • Working off routine hours on occasion
    • Should be ready to work in a 24*5 shift environment.
Must-Have:
    • Hands-on experience with Java or Python.
    • Good understanding of Relational Databases Hands-on experience in writing SQL queries
    • Good understanding of JSON and web services-based API s. Hands-on experience with log analysis tools such as Kibana.
    • Ability to understand our business applications quickly.
    • 4+ years in Level 2 support in a SaaS company.

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at AppZen through

(based on 3 AppZen interviews)
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Job Portal
34%
33%
33% candidates got the interview through other sources.
Moderate Confidence
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What people at AppZen are saying

Technical Consultant salary at AppZen

reported by 4 employees with 2-7 years exp.
₹6 L/yr - ₹23.7 L/yr
25% more than the average Technical Consultant Salary in India
View more details

What AppZen employees are saying about work life

based on 16 employees
75%
100%
67%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

AppZen Benefits

Cafeteria
Work From Home
Free Food
Soft Skill Training
Team Outings
Health Insurance +6 more
View more benefits

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