Associate Director- Financial Services

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it s important that our team members are representative of the students from more than 150 countries that we support.

The Opportunity:

We are seeking a dynamic and experienced Senior Manager/Associate Director to join our growing Financial Services team. The team comprises of Education Loans, GIC, Forex, and other financial aspects of the student s study abroad journey.
This critical leadership role will be responsible for overseeing both the Sales and Operations functions within the department, ensuring operational excellence, strategic growth, and alignment with organizational goals. What You ll Be Doing Every Day:

Sales Leadership Strategy:

• Lead and manage a team of sales professionals within the financial services domain.

• Develop and execute strategic sales initiatives to drive revenue growth and market penetration.

• Establish sales goals and KPIs, ensuring alignment with overall departmental and organizational objectives.

• Cultivate relationships with key clients, stakeholders, and partners, ensuring exceptional customer satisfaction and retention.

• Analyze sales performance metrics and adjust strategies as necessary to meet or exceed targets.

Operations Management:

• Oversee day-to-day operations within the financial services team, ensuring smooth execution of processes and workflows.

• Implement best practices for operational efficiency and process optimization.

• Collaborate with cross-functional teams to streamline operations and ensure alignment with corporate objectives.

• Identify and address any operational bottlenecks, proactively solving problems to ensure timely and efficient service delivery.

Team Development Leadership:

• Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement.

• Provide coaching, feedback, and performance management to ensure individual and team success.

• Drive a high standard of service excellence and professionalism across both the sales and operations teams.

• Oversee the recruitment and onboarding process to build a strong, diverse team that can meet the evolving needs of the business.

Strategy Reporting:

• Work closely with senior leadership to define and execute the long-term strategy for the Financial Services team.

• Provide regular updates on sales and operational performance, including key metrics, progress against goals, and areas of improvement.

• Use data-driven insights to drive decision-making and enhance both sales and operational strategies.

• Lead initiatives to improve profitability, customer satisfaction, and operational performance.
  

What You Bring to the Table:

• Minimum of 8-10 years of experience in the Sales or Education/Study Abroad sector, with at least 5 years in a leadership role overseeing both sales and operations functions.

• Proven track record of driving sales growth and operational improvements within the higher education or finance industry.

• Experience managing large teams and collaborating across departments.

• Thrive in a fast-paced, collaborative environment, with the flexibility to respond to evolving priorities.

Key Skills:

• Strong leadership, coaching, and team development skills.

• Excellent strategic thinking, problem-solving, and decision-making abilities.

• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

• Highly organized with the ability to manage multiple priorities and deadlines effectively.

Why you ll want to work here:

• Competitive salary and comprehensive benefits package.

• Flexible work arrangements and the ability to work from anywhere.

• Personal Spending Account (PSA) Program.

• Employee Family Assistance Program (EFAP) for mental health and wellness support.

• Company perks, including exclusive discounts and special pricing for memberships.

• Milestone celebrations and recognition of achievements.

• Collaborative and inclusive work environment.

• Professional development and growth opportunities.

About ApplyBoard

ApplyBoard empowers students around the world to access the best education. With more than 1,000,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.

ApplyBoard s 1,200 global team members in 30 countries assist students and our 1,500 partner institutions by empowering the international student sector with innovative technology and insights. As a five-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard is growing and scaling like few other companies. On top of our strong growth, our people are growing personally and professionally. ApplyBoard India was Great Place to Work Institute (India) certified for outstanding employee experience and workplace culture.

Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.

ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.