Manager - Business Development - Web Hosting (2-5 yrs)

Job Summary :

The Business Development Manager will be responsible for identifying, nurturing, and closing new business opportunities within the server hosting and cloud infrastructure industry. This role will focus on building strong relationships with potential clients, understanding their needs, and aligning the company's hosting services to meet these requirements. The BDM will also work to retain and grow existing customer accounts, ensuring high client satisfaction and identifying upsell opportunities.

Key Responsibilities :

Market Research & Analysis :

- Conduct in-depth research to identify potential clients, market trends, and competitive landscape in the server hosting industry.

- Analyze customer needs and industry developments to align the company's offerings with market demands.

Lead Generation & Sales Strategy :

- Develop and implement strategies to identify new business opportunities, targeting businesses that need hosting solutions, data center services, and cloud infrastructure.

- Generate leads through networking, cold calling, and digital channels, and build a robust sales pipeline.

Client Relationship Management :

- Develop and maintain strong relationships with new and existing clients, acting as the main point of contact for inquiries, service issues, and escalations.

- Work closely with clients to understand their technical and business needs, presenting customized solutions that align with their requirements.

Server Managemeny industry Knowledge & Selling :

- Gain a deep understanding of the company's hosting solutions, including dedicated servers, VPS, cloud hosting, colocation, and managed services.

- Present technical features and benefits to prospective clients in a clear and understandable way, offering solutions that address their business challenges.

Proposal Development & Negotiation :

- Prepare detailed proposals, pricing, and presentations, collaborating with the technical team when necessary to ensure the solution fits the client's needs.

- Negotiate contract terms, close sales, and ensure that agreements meet company policies and standards.

Collaboration with Internal Teams :

- Work with the technical, marketing, and customer support teams to ensure seamless service delivery and address any issues.

- Provide feedback to product and service teams based on customer needs and competitive analysis.

Performance Tracking & Reporting :

- Track and report on sales activities, progress toward sales goals, and industry developments.

- Utilize CRM tools to manage sales pipeline, forecast sales, and analyze conversion metrics to inform strategies.

Key Qualifications :

- Education: Bachelor's degree in Business, IT, Marketing, or a related field.

- Experience: 3+ years of experience in business development or sales, preferably in the server hosting, cloud services, or IT solutions industry.

- Skills: Strong sales acumen, excellent communication skills, customer relationship management, negotiation, and an understanding of hosting technologies.

- Technical Knowledge: Familiarity with server hosting concepts, cloud computing, data centers, and IT infrastructure solutions is highly desirable.

- Proven Experience in Server Reselling and Management : Candidates should have substantial experience working with a server management company, with a strong focus on server reselling, support, and customer solutions.

Additional Skills :

- Ability to work independently and handle multiple tasks.

- Strong analytical skills to assess market trends and competitor strategies.

- Proven ability to meet and exceed sales targets.