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21 Anthology Jobs
Sr Renewal Specialist
Anthology
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Description
Senior Customer Renewal Specialist
Bangalore, India
The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that s simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
The Anthology Global Renewals team is focused on partnering with our internal field team and our strategic partners to secure long-term relationships with our customers with a focus on improving our customers experiences with Anthology and expanding on the broad range of innovative products/services which will deliver continuous improvement in their learning ecosystem.
Primary responsibilities will include:
- Acting on behalf of Anthology as the primary sales interface for renewals with our partners and customers
- Working with the internal account management and sales teams to develop and deliver win/win proposals which incorporate product/service expansion opportunities
- Partnering with internal cross-functional team on pricing, quoting, and processing renewal contracts
- Managing portfolio for the respective business unit, with the aim of achieving 100% on-time renewals and increasing retention rates
- Collaborating with Account Executives and Customer Success Managers to identify customer account health risks and proactively incorporating mitigation strategies as part of renewal activities
- Contributing to and assisting in executing the larger Anthology renewal strategy in alignment with Anthology s corporate strategies
- Coordinating and providing regular updates on status and forecasts to business segment leader and other senior business leaders
- This role requires approximately 25% travel
The Candidate:
Required skills/qualifications:
- 2-5 years of experience in consultative selling, renewal management, and relationship management in an enterprise/solution and/or technical sales environment
- 2-5 years of experience working with, building relationships with, and executing transactions through partners
- Highly developed customer service and customer satisfaction focus
- Experience operating within a fast-paced, multi-disciplined virtual team
- Excellent oral and written communication skills and presentation skills
- Fluency in written and spoken English
Preferred skills/qualifications:
- Bachelors degree
- Strong knowledge of the higher education and e-Learning sectors
Employment Type: Full Time, Permanent
Functional Areas: Sales
Read full job descriptionPrepare for Renewal Specialist roles with real interview advice
Top Anthology Renewal Specialist Interview Questions
Q1. How do you send out an email to the clients if they are frustrated.
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What people at Anthology are saying
What Anthology employees are saying about work life
based on 196 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Anthology Benefits
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