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Ankura

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4.4

based on 7 Reviews

11 Ankura Jobs

Operations Associate - ABS

Ankura

4.4

based on 7 Reviews

0-3 years

Mumbai

1 vacancy

Operations Associate - ABS

Ankura

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Billing Printing Business Operations Scheduling Client Servicing

+ 3 more

Job Description

Create an environment of service for Ankura employees, anticipate needs and provide support to allow senior business leads to be more efficient and effective
Multi Stakeholder Engagement: Will be responsible for providing comprehensive multi-stakeholder support
This role requires a candidate who excels in stakeholder engagement, effective communication, and collaborative problem-solving
Serve as the key point of contact in Gurgaon as well, managing local relationships and ensuring alignment with broader organizational goals
Effectively use technology applications and resources to support the client service delivery and related activities of the company s personnel, including firm-wide and practice-specific tools, processes, and databases (egWorkday, Intapp, Salesforce)
Draft and edit presentations and business correspondence, ensure grammar, spelling, and formatting are accurate and engaging, including assisting with translations for official documents (eg client invoices)
Perform effective and proactive calendar management including scheduling and prioritizing appointments, ensure meetings, deadlines, presentations, and other duties are completed efficiently by senior professionals
Position oneself as a knowledge resource and support the integration of new employees and training of others
Maintain, retrieve, and secure working documentation as requested on appropriate file repositories, in accordance with current records management policy, procedures and best practices
Assist with weekly time and expense reports in accordance with policies and client requirements; resolve auditor inquiries as needed
Support production requests including, copying, printing, faxing, binding, and shipping
Conduct information and internet research, as needed
Place supply orders and manage inventory, as required
Coordinate domestic and international travel arrangements, including passports and visas, maintain travel profiles, respond to last minute itinerary changes (ie flights, car, hotel), map or provide directions, and coordinate associated communications with project teams
Maintain contacts and distribution lists, as needed
Facilitate engagement intake and contract administration processes
Partner with other departments to improve business operations
On an interim basis, support the Finance team by assisting and overseeing billing requirements for India invoices in addition to liaising with the PMs and Finance team as required.

Basic Qualifications, Skills & Mindset:

Associates degree in a related discipline. Bachelors degree in Business related field preferred. Minimum 5 years experience. Prior experience in a professional services environment is highly desirable.
Highly proficient in technology, especially Microsoft Office resources (e.g. Outlook, Calendar, SharePoint, Teams) and applications (e.g. Excel, PowerPoint, Word).
Critical thinking skills and initiative to proactively address issues, identify and solve areas of business process improvement.
Professional presence.
Strong verbal and written communication skills with an attention to detail.
Business acumen, an interest in learning more about the company and its clients, a desire to understanding how duties impact related groups, and motivation for self-development.
Ability to work well under pressure and with minimal supervision.

Preferred Qualifications/Skills:

Well-developed and professional interpersonal skills, with an ability to interact effectively with people at varying levels of the company.
Strong organizational and time management skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail and accuracy.
Highly resourceful team-player, with the ability to be extremely effective working independently and with direction.
Demonstrated proactive approaches to problem-solving with strong decision-making capability.
Effective communication skills, both verbal and written.
Proven ability to establish, build and maintain relationships with peers, client service delivery professionals and leadership.
Ability to handle confidential and sensitive information with appropriate discretion.
Seeks to achieve challenging business goals and meet deadlines in a fast-paced environment with competing demands.
Invoicing experience desirable.

Employment Type: Full Time, Permanent

Functional Areas: Other

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