Productivity Metrics and Analytics Manager

What you will do

Lets do this. Lets change the world. In this vital role you will be at the forefront of innovation, using their skills to drive the adoption of cutting-edge AI/Gen AI solutions. With an emphasis on data analysis, collaboration, and technical excellence, this role provides a unique opportunity to work on ground-breaking initiatives that enhance operational efficiency at the Amgen Technology and Innovation Centre while ensuring the protection of critical systems and data.

Roles & Responsibilities:

• Empower Digital, Technology and Innovation teams and management with insights, data analysis, and performance metrics for effective decision making
• Design and oversee data analysis activities providing context and industry insights (e.g. benchmarks) to help the organization make data driven decisions
• Provide interpretation of KPIs, metrics and analytics to support answering of key performance questions
• Facilitate data driven continuous improvement across teams by acting as a liaison between teams driving improvement discussions and removing impediments

What we expect of you

Basic Qualifications:

• Masters degree and 4 to 6 years of experience in data analysis, collaboration, and technical excellence OR
• Bachelors degree and 6 to 8 years of experience in data analysis, collaboration, and technical excellence OR
• Diploma and 10 to 12 years of experience in data analysis, collaboration, and technical excellence

Preferred Qualifications:

• Experience with industry benchmarking and developing metrics within a performance management framework
• Experience with continuous improvement frameworks including Scaled Agile
• Experience with data analysis and statistical model development to support descriptive and predictive analytics
• Experience manipulating complex data and relating datasets to each other within Extended Leadership Team and visualization tools

Good-to-Have Skills:

• Experience with GenAI and Chat technology as a productivity tool
• Experience presenting data and findings to executives and other leadership teams
• Experience with report development in Tableau

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills.