Analyst, Analytics & Metrics - Audit and Risk Management

Our Purpose
Internal Audit provides independent, objective assurance designed to improve Mastercard s operations and control environment. It also performs advisory and consultative services to support business owners as they enhance their controls and business operations. Strategy Operations powers the Internal Audit function, providing standards, insights, innovation, process optimization and training. Strategy Operations manages quality of audit reports, intakes and responds to audit inquiries, manages the issues lifecycle, leads OpenPages enhancements, produces status and performance reports against the Audit Plan.

Overview
The Strategy Operations team supports the Internal Audit Department in the design and implementation of leading internal audit practices and tools; the development and monitoring of the annual audit plan and risk assessment process; the development and timely delivery of reports to all stakeholders; and budget and resource planning. The Operations team interacts extensively with department leadership to establish methodology and standards; monitor and report on KPIs and other matters affecting the delivery of internal audit services; and to disseminate relevant and related information to audit staff. This position will be responsible for providing day-to-day support for key operational tasks within the department.

Role
The Analyst is an important team member who supports auditors and stakeholders to understand and interpret audit methodology, navigate the audit tool (IBM OpenPages), and troubleshoot access to department tools (e.g., tableau dashboards). The Analyst must have a desire to learn, strong execution and demonstrate critical thinking and problem-solving skills.

The role consists of audit operations, such as:
Assist in the administration of access provisioning the department systems/applications, MS Teams site, Internal Audit shared drive
Perform inbox management duties
Prepare scheduled and ad hoc reports including issues management reports, Audit Plan status, performance reports, and Annual Risk Assessment
Assist with resource management and time tracking
Support improvement initiatives
Support quality assurance review of final audit reports prior to issuance
Support coordination of quarterly and annual department communications meetings and the Annual Risk Assessment
Develop and maintain team s procedures
Draft department-wide communications

All About You

Bachelors degree required, with concentration in Business Management or equivalent preferred
Professional certifications (e.g., CIA, Six Sigma, PMP, programming language certifications) are a plus
Demonstrated initiative in building relationships with colleagues from multiple areas within a corporate environment
Audit or operations background preferred
General understanding of the Standards for Professional Practice of Internal Audit of the Institute of Internal Auditors, auditing procedures and techniques desirable
Knowledge of audit tools a plus (IBM OpenPages)
Good to have experience with using tools for data visualization (e.g., Tableau, Power BI) and automation (e.g., Alteryx) to develop business processes and reporting capabilities
Expert in advance uses of MS Office (Excel, Access, PowerPoint)
PowerPoint presentation design skills a must
Highly motivated individual with ability to work both independently and in a team setting
Excellent written and verbal communication skills and presentation skills
Strong project management skills
Skilled at analysis/critical thinking and detail-oriented
Ability to handle multiple tasks and consistently meet time-sensitive deadlines .