Analyst II - IT Solutions

Position Summary:

Data Visualization Specialist - DVS II role is responsible for business analysis, functional design, and quality assurance activities in building out data & analytical solutions and supporting IT projects.
Data Visualization Specialists are responsible for turning abstract information from data analyses into appealing and understandable visualizations that improve business insights from the results of the analyses. They are creative thinkers who understand user interface design and apply visualizations skills such as user experience design, data visualization and graphical design. Individuals in this role understand how information is turned into knowledge and how this knowledge supports and enables key business processes. They must have a good understanding of data access requirements for business analytics and exploration. Also required are analytical skills, the ability to establish and maintain effective working relationships with team members, as well as an innate curiosity around wanting to understand business processes, business strategy and strategic business initiatives to help drive incremental business value from enterprise data assets.

Job Description: Primary Duties & Responsibilities:

Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options

Provides experienced services including defining requirements, developing and/or maintaining computer applications/systems to meet client s needs

Takes accountability for end-to-end implementation and realization of the use of a variety of IT solutions by working with staff, contractors, and vendors

Works with other team members and business stakeholders to drive development of business analytics requirements.

Leverages knowledge of business processes and data domain.

Brings deep expertise in data visualization tools and techniques in translating business analytics needs into data visualization and semantic data access requirements.

Works with data engineers to facilitate technical design of complex data sourcing, transformation and aggregation logic, ensuring business analytics requirements are met

Conceptualize, design and develop data visualization solutions that synthesize data concepts into clear communications for key business stakeholders.

Drive adoption of data and insights-driven business decision making processes and analytics-enabled business process innovation.

Collaborate with data engineers and analytics and subject matter experts to identify useful and strategically relevant insights.

Demonstrate a strong sense of visual design and interest in creative visualization work.

Assist in developing best practices for data presentation and sharing across the organization.

Demonstrate an ability to know and understand the audience and the information the audience needs.

Demonstrate an ability to reduce data to the bare minimum of what is needed to optimally communicate a message.

Demonstrate a drive to learn new tools and new ways of visualizing/displaying data and insights.

Leverages data to tell the story of current performance and highlight opportunities for improvement, influencing senior leaders to act based on analytical insights

Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions

Supports various reporting and analytical functions necessary for the accurate maintenance of the solutions

Identifies, pursues, and closes engagements for solutions practice and helps troubleshoot issues that arise from translation of requirements

Analyzes customer s operations to understand their strengths and weaknesses to determine opportunities for improvements

Supports in review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk

Keeps stakeholders informed of problems, issues, and resolutions and manages their expectations

Works in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements

Interacts with IT staff including business area management, portfolio managers, vendors, consultants, and other contractors

Supports project planning and coordination among different project teams

Partners internally with business partners, and externally with Clients elicit business requirements that describe the desired the technical/analytical solution

Develops and authors user stories (and business cases) applying generally accepted techniques to convey the expectation

May participate in the evaluation of visualization tools and perform research on best practices.

May participate in POC projects and develop business analytics solutions recommendations.

Additional Job Description: Experience & Educational Requirements:

• Bachelor s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.
• 3-5 years of experience in developing business analytics solutions, focusing on requirements gathering and effective visualization of insights.
• 3-5 Years of experience with data visualization/BI tools, such as Qlik or Tableau
• 3-5 Years of experience with SQL and semantic data access mechanisms
• Knowledge and understanding of Datawarehouse/Datamart techniques

Preferred Certifications:

Certified Business Analysis Professional (CBAP)

Skills & Knowledge:

Behavioral Skills:

Critical Thinking

Detail Oriented

Collaboration

Multitasking

Problem Solving

Technical Skills:

Data Security

Database Management Systems

Server Technologies

Software Design and Testing

Technical Documentation

Tools Knowledge:

Microsoft Office Suite

Business Intelligence Tools like Tableau, Power BI

EDUCATIONAL QUALIFICATIONS:

Bachelor s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.

Preferred Certifications:

• Certified Business Analysis Professional (CBAP)
• ITIL, ITSM Certifications
• Certified Information Systems Security Professional (CISSP)

WORK EXPERIENCE:

4+ years of directly-related or relevant experience, preferably in client software solutions design or management of IT Operations.

SKILLS & KNOWLEDGE:

Behavioral Skills:

• Critical Thinking
• Detail Oriented
• Impact and Influencing
• Interpersonal Communication
• Multitasking
• Problem Solving
• Time Management

Technical Skills:

• Application Design and Management
• Business Process Modelling
• Cloud Infrastructure Management
• Database Management
• Technical Documentation
• Network Architecture and Management
• Scalable Technologies & Architecture
• Software Development Life Cycle (SDLC)
• Systems Integration

Tools Knowledge:

• Business Process Management (BPM) Systems like Metastorm
• Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP
• Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design
• Microsoft Office Suite
• Relational Database Management System (RDBMS) Software
• Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL